At a Glance
- Tasks: Deliver engaging training to empower colleagues and enhance their skills.
- Company: Join Mitie, where our people are our greatest strength.
- Benefits: Enjoy flexible benefits, financial wellbeing support, and high street discounts.
- Other info: Inclusive recruitment process with support for diverse needs.
- Why this job: Make a real impact by shaping the future of your colleagues' careers.
- Qualifications: 2 years in a training role and a Level 3 Education qualification required.
The predicted salary is between 30000 - 40000 £ per year.
HOURS: Monday to Friday, 8:00am - 4:00pm
LOCATION: Campsfield House Immigration Removal Centre / Oxford area
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We are seeking an engaging and experienced Operational Trainer to ensure that all colleagues, new and existing are fully equipped to perform their roles and empowered to reach their full potential.
Job Objectives And Responsibilities
- Manage the completion of the Centre's Training Plan, including the delivery of ITCs, non-operational staff training, and refreshers.
- Deliver training packages and workshops to new and experienced Care & Custody colleagues, both virtually and in person.
- Create 'Train the Trainer' programmes for Operational Coaches, Buddies, and Mentors.
- Apply a range of training techniques tailored to diverse learning styles, neurodiversity, and individual needs.
- Monitor progress during training & provide constructive verbal and written feedback to support their development throughout foundational training.
- Collaborate with the Training Support Team to maintain accurate records of individual training and assessments, including attendance tracking for recruitment, remuneration, and vetting purposes.
- Conduct regular reviews of existing training materials and recommend updates to drive continuous improvement.
- Contribute to the design, development, review, and enhancement of Care & Custody learning packages.
What We Are Looking For
- 2 years' experience in a people-facing training role
- A Level 3 Education and Training qualification
- Willingness to travel occasionally to other locations for training and development, including potential overnight stays
- Proven experience using a variety of techniques to support training and development activities
- Ability to adapt behaviours, communication styles, and approaches to suit diverse audiences
- Clear, confident, and effective written communication
- Desirable: Instructor qualifications in Use of Force (Control and Restraint [C&R], Home Office Manual for Escorting Safely [HOMES], or Spontaneous Protection Enabling an Accelerated Response [SPEAR]), First Aid, Mental Health First Aid, or Health & Safety are desirable but not required
- You must be eligible for CTC clearance
- You must hold a valid British passport or an EU passport with a share code. Additionally, you must have lived and worked in the UK for at least 3 years, without any extended trips overseas.
- Applicants must have no criminal convictions and must not be subject to any ongoing police investigations.
Benefits
- We have a virtual GP on hand for you and members of your household.
- We offer financial wellbeing assistance through our Salary Finance scheme.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices.
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
- Life cover of up to four times your salary is available.
- We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan.
- We award our employees with Mitie Stars as recognition for their hard work.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Jessica Mercel at jess.mercel@mitie.com.
Operational Trainer in Oxford employer: Mitie Cleaning & Hygiene Services
At Mitie, we prioritise our people, fostering a supportive and inclusive work environment where you can truly thrive. As an Operational Trainer at Campsfield House Immigration Removal Centre, you'll benefit from comprehensive training resources, flexible lifestyle benefits, and opportunities for professional growth, all while contributing to a meaningful mission. Our commitment to employee wellbeing is reflected in our extensive benefits package, including virtual GP access, financial assistance, and recognition programmes that celebrate your hard work.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operational Trainer in Oxford
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to training and development. We want to show how our experience aligns with their needs, so let’s highlight our adaptability and communication skills!
✨Tip Number 3
Showcase our training techniques! Bring examples of how we’ve tailored training for diverse audiences. This will demonstrate our understanding of different learning styles and make us stand out.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily!
We think you need these skills to ace Operational Trainer in Oxford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in training roles. We want to see how your skills align with the Operational Trainer position, so don’t hold back on showcasing your relevant achievements!
Show Off Your Communication Skills:Since clear and effective written communication is key for this role, ensure your application is well-structured and free of errors. We love a good story, so feel free to share examples of how you've successfully communicated complex ideas in the past.
Highlight Your Training Techniques:We’re looking for someone who can adapt their training methods to suit diverse audiences. In your application, mention specific techniques you’ve used and how they’ve helped others learn. This will show us you’re the right fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to keep track of your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Training Techniques
Familiarise yourself with various training techniques that cater to different learning styles. Be ready to discuss how you've adapted your approach in past roles to meet the needs of diverse audiences, as this is crucial for the Operational Trainer position.
✨Showcase Your Experience
Prepare to share specific examples from your two years of experience in a people-facing training role. Highlight instances where you successfully delivered training packages or workshops, and how you monitored progress and provided feedback.
✨Be Ready to Discuss Continuous Improvement
Think about how you've contributed to the design and enhancement of training materials in previous roles. Be prepared to suggest ideas for improving training processes, as this aligns with the job's focus on continuous improvement.
✨Communicate Clearly and Confidently
Practice your communication skills, both verbal and written. Since clear communication is essential for this role, consider preparing a brief presentation or explanation of a training concept to demonstrate your ability to convey information effectively during the interview.
