At a Glance
- Tasks: Lead and oversee Facilities Management services in a secure environment.
- Company: Join a forward-thinking organisation dedicated to collaboration and improvement.
- Benefits: Enjoy flexible holidays, health perks, discounts, and a chance to win cash prizes.
- Other info: Inclusive recruitment process with opportunities for career growth.
- Why this job: Make a real difference while developing your leadership skills in a dynamic setting.
- Qualifications: Experience in Total FM and strong communication skills are essential.
The predicted salary is between 46000 - 52000 £ per year.
Location: Campsfield Immigration Removal Centre
Reports to: Centre Director / Head of FM (I&J)
Direct Reports: FM Supervisors & Helpdesk Co‑ordinators
Role Purpose
Provide strategic and operational oversight of integrated Facilities Management services (Hard & Soft) within a secure environment. Foster a culture of collaboration, inclusion and continuous improvement, ensuring a positive experience for all service users. Support, develop and retain a capable team while delivering services efficiently and within budget. Build effective working relationships with clients, colleagues and supply partners, making use of wider organisational expertise.
Key Responsibilities
- Develop and maintain positive relationships with Home Office representatives, internal teams and supply partners.
- Support and guide service delivery teams, encouraging collaboration, accountability and development.
- Ensure all contract requirements and CDIs are consistently met, with a focus on quality and reliability.
- Contribute to the development and implementation of service plans, policies and procedures aligned to client needs.
- Identify opportunities for improvement, efficiency and innovation across services.
- Oversee FM operations, ensuring compliance with relevant legislation, standards and best practice.
- Monitor performance through data insights, KPIs and feedback, making adjustments where needed.
- Manage budgets responsibly to ensure cost‑effective service delivery.
- Plan and coordinate resources effectively to meet current and future needs.
- Act as a point of contact for escalated issues, supporting timely and appropriate resolution.
- Support audits and inspections, ensuring compliance and continuous improvement.
- Work collaboratively with the QHSE Manager and Senior Leadership Team to maintain a safe and secure environment.
- Follow all security procedures and protocols, reporting any concerns as required.
Skills & Experience
- Experience in Total FM (TFM), ideally within a custodial or secure environment.
- Background in building services maintenance, supported by a relevant engineering qualification.
- Health & Safety qualification: IOSH (essential), NEBOSH (desirable).
- Membership of a relevant professional body (e.g. IWFM, CMI, IOSH).
- Awareness of SFG20 maintenance standards.
- Experience across both Hard FM and Soft Services.
- Understanding of relevant legislation and industry standards.
- Experience supporting people management activities, including recruitment, development and employee relations.
- Strong communication, collaboration and problem‑solving skills.
- Ability to interpret data and identify trends.
- Experience managing budgets and resources.
- Able to organise and prioritise multiple tasks effectively.
- Comfortable using IT systems and FM platforms.
Benefits
Our market‑leading offering provides benefits suited to your lifestyle, including a virtual GP, salary finance scheme, flexible holiday purchase, critical illness insurance, dental treatment options, technology purchase discounts, high‑street retail discounts, cycle‑to‑work scheme, life cover up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. We also offer Mitie Stars recognition for hard work with monthly cash prizes and a top prize of £10 000.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need us to make reasonable adjustments, please let us know by emailing Karen Hayes at Karen.hayes@mitie.com.
Head of FM (Campsfiled IRC) in Oxford employer: Mitie Cleaning & Hygiene Services
At Campsfield Immigration Removal Centre, we pride ourselves on being an exceptional employer that fosters a culture of collaboration, inclusion, and continuous improvement. Our comprehensive benefits package, including flexible holiday options, health and wellness initiatives, and generous pension contributions, reflects our commitment to employee well-being and growth. Join us to be part of a supportive team dedicated to delivering high-quality facilities management services in a secure environment, where your contributions are recognised and rewarded.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Head of FM (Campsfiled IRC) in Oxford
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those who work in secure environments. Attend industry events or join relevant online groups to make connections that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to facilities management and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific challenges you've faced in previous roles and how you tackled them. This will demonstrate your ability to handle the complexities of facilities management effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Head of FM (Campsfiled IRC) in Oxford
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in Total FM, especially in secure environments. We want to see how your skills align with the role of Head of Facilities Management!
Showcase Your Leadership Skills:Since this role involves managing teams, be sure to include examples of how you've supported and developed your team in previous positions. We love seeing collaboration and accountability in action!
Highlight Compliance Knowledge:Mention your understanding of relevant legislation and industry standards, especially around health and safety. This is crucial for us at Campsfield IRC, so don’t hold back on showcasing your expertise!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your FM Inside Out
Make sure you brush up on your knowledge of Total Facilities Management, especially in a custodial or secure environment. Familiarise yourself with relevant legislation and industry standards, as well as SFG20 maintenance standards. This will show that you're not just a candidate, but someone who understands the intricacies of the role.
✨Showcase Your People Skills
As the Head of FM, you'll be leading teams and fostering collaboration. Prepare examples of how you've supported and developed teams in the past. Think about times when you’ve resolved conflicts or improved team dynamics, as this will highlight your leadership style and ability to manage people effectively.
✨Data-Driven Decision Making
Be ready to discuss how you've used data insights and KPIs to monitor performance and make adjustments in previous roles. Bring specific examples of how you've identified trends and implemented improvements based on data analysis. This will demonstrate your analytical skills and commitment to continuous improvement.
✨Budget Management Know-How
Since managing budgets is a key responsibility, prepare to talk about your experience with financial oversight. Have examples ready that showcase how you've ensured cost-effective service delivery while meeting contract requirements. This will reassure them that you can handle the financial aspects of the role responsibly.
