Detention Custody Officer in Oxford

Detention Custody Officer in Oxford

Oxford Full-Time 31500 - 44100 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support and care for residents in a fast-paced environment, ensuring safety and dignity.
  • Company: Join Mitie, the UK's leading facilities management company with a commitment to diversity.
  • Benefits: Enjoy competitive salary, flexible benefits, and opportunities for career progression.
  • Why this job: Make a real difference in people's lives while developing your skills and career.
  • Qualifications: Emotional intelligence, good communication skills, and a passion for helping others.
  • Other info: Part-time applications welcome; diverse training resources available for personal growth.

The predicted salary is between 31500 - 44100 £ per year.

Better places, thriving communities. Campsfield Immigration Removal Centre is due to open its doors in providing custody services, welfare, regime and recreational activity. We are looking for respectful, diligent and caring people to join our team of Detention Custody Officers (DCO).

Job Overview

This is a fast-paced environment where no two days are the same. As you gain experience in this role, we will support you to grow and develop, with opportunities to gain qualifications and progress your career.

Main Duties

  • To care for residents entrusted with us at the centre, ensuring exceptional standards of safety, security, dignified care, and respect.
  • Support and encourage residents to engage in recreational activities, arts, crafts and other opportunities for cultural expression.
  • Carry out any necessary shift audits, administration, counts and searches of residents, reporting accurately as required in a timely manner on our systems.
  • Ensure the safe accommodation and detention of residents at the centre so they do not come to harm.
  • Pro-actively identify and support any resident suffering a deterioration in physical or mental health and wellbeing.

What We Are Looking For

Being a Detention Custody Officer demands emotional intelligence, patience, resilience and professionalism. You will need good communication skills to work together as part of a team. There may be occasions where you need to resolve conflict or prevent residents from harming themselves or others. Part time applications are also welcomed and can be considered.

Specific Requirements

  • You must be a British Citizen, EU citizen with settled status, or have an ILR (Indefinite Leave to Remain) from a Commonwealth country.
  • Bankruptcy history, CCJs, social media activity and criminal convictions will be checked.
  • You must have lived in the UK for the past three years with no significant footprint outside of the UK other than for normal holidays.
  • You will also be required to pass a basic Maths and English test, and a mobility test.
  • Due to the safety-critical nature of this role, we require that employees are not under the influence of any substance—including prescribed medication—that may impair their ability to perform their duties safely.
  • If you are currently prescribed medication that may affect your ability to carry out safety-critical tasks, we encourage you to discuss this with us as part of the recruitment process.
  • We are committed to making reasonable adjustments where appropriate and in line with our obligations under the Equality Act 2010.
  • To ensure the highest standards of safety and compliance, we operate a random drug and alcohol testing programme.

Benefits

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we will give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000! Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

Equality and Diversity

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing us.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.

Apply Now.

Detention Custody Officer in Oxford employer: Mitie Cleaning & Hygiene Services

At Mitie, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and wellbeing. As a Detention Custody Officer at Campsfield IRC, you will benefit from competitive pay, flexible lifestyle benefits, and opportunities for career progression through diverse training resources. Join us in making a meaningful impact in the lives of others while enjoying a range of perks, including enhanced pension contributions and the chance to earn free shares.
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Contact Detail:

Mitie Cleaning & Hygiene Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Detention Custody Officer in Oxford

✨Tip Number 1

Get to know the company culture! Before your interview, do a bit of research on Campsfield IRC and Mitie. Understanding their values and mission will help you connect better during the conversation.

✨Tip Number 2

Practice makes perfect! Role-play common interview questions with a friend or in front of a mirror. This will help you articulate your thoughts clearly and confidently when it’s your turn to shine.

✨Tip Number 3

Show your passion! When discussing your experiences, highlight moments where you made a difference in someone’s life. This role is all about caring for residents, so let that passion come through!

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.

We think you need these skills to ace Detention Custody Officer in Oxford

Emotional Intelligence
Patience
Resilience
Professionalism
Communication Skills
Conflict Resolution
Attention to Detail
Safety Awareness
Teamwork
Caring and Dignified Care
Health and Wellbeing Support
Administrative Skills
Time Management

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your passion for making a difference shine through. We want to see that you genuinely care about the role and the people you'll be working with.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your skills and experience.

Highlight Relevant Experience: Make sure to showcase any previous experience that relates to the role of a Detention Custody Officer. Whether it's in care, security, or community work, we want to know how your background prepares you for this position.

Apply Through Our Website: Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!

How to prepare for a job interview at Mitie Cleaning & Hygiene Services

✨Understand the Role

Before your interview, make sure you thoroughly understand what being a Detention Custody Officer entails. Familiarise yourself with the responsibilities, such as ensuring safety and security, and supporting residents in their activities. This will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your Soft Skills

This role requires emotional intelligence, patience, and resilience. Think of examples from your past experiences where you've demonstrated these qualities. Be ready to discuss how you handle conflict or support individuals in distress, as this will highlight your suitability for the position.

✨Prepare for Scenario Questions

Expect scenario-based questions that assess your problem-solving skills and ability to manage challenging situations. Practice responding to hypothetical scenarios related to resident care and safety. This will help you articulate your thought process and decision-making skills during the interview.

✨Ask Thoughtful Questions

At the end of the interview, take the opportunity to ask insightful questions about the team dynamics, training opportunities, or the centre's approach to resident welfare. This not only shows your enthusiasm but also helps you gauge if the environment aligns with your values and career goals.

Detention Custody Officer in Oxford
Mitie Cleaning & Hygiene Services
Location: Oxford

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