Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support security officer training and performance in South Wales and Gloucestershire.
- Company: Mitie is the UK's top facilities management company, serving major clients since 1987.
- Benefits: Enjoy flexible benefits, discounts, a cycle-to-work scheme, and access to a virtual GP.
- Why this job: Join a diverse team focused on community safety and personal development with exciting career growth opportunities.
- Qualifications: Strong organisational skills, customer service attitude, and willingness to pursue a management apprenticeship.
- Other info: Inclusive recruitment process; adjustments available for applicants with disabilities.
The predicted salary is between 36000 - 60000 £ per year.
Join to apply for the Officer Development Lead role at Mitie Cleaning & Hygiene Services
3 days ago Be among the first 25 applicants
Join to apply for the Officer Development Lead role at Mitie Cleaning & Hygiene Services
Get AI-powered advice on this job and more exclusive features.
Better places, thriving communities.
Vacancy Reference Number: 80664
Job title: Sainsbury\’s Officer Development Lead
Location: Regional – South Wales and Gloucestershire
Company pool vehicle provided solely for travel between stores
Job Overview
Job Objectives and Responsibilities
- Effectively support and assist the SOM in managing the performance of a designated region, ensuring that all contracted and temporary hours are fulfilled by trained officers to the complete satisfaction of those stores/clients.
- Deputise for the SOM during times of absence and take full responsibility for the operational performance of the allocated business in relation to overall targets set, ensuring compliance with key SLA\’s/KPI\’s.
- To maintain and promote the Mitie brand and reputation by providing an industry leading security provision.
- Maximise the efficiency of the deployment of officers utilising systems and technology to deliver intelligence led services based upon risk and data analysis.
- Contribute to the success of the Sainsbury\’s contract through effective training and continuous on-going colleague coaching.
- Support the customer and be responsible for the timely completion of crime related reporting and any other crime related tasks/activities.
Main Duties
- To deliver results for their identified area that meets or exceeds the budget and service delivery requirements through full responsibility and accountability for:
- Delivery of Mitie company induction and comprehensive STARS training for all newly appointed security officers from induction to probation sign off
- Delivery of all corporate training documentation to the required standard for all officers within their identified area and subsequent distribution
- Implementation and follow up of officer personnel development plans where required
- Supports the security officer population in the compliance of SMART usage
- Responsible to the SOM for officer standards as required by the business
- Responsible for the delivery of all focus topics and adhoc training as is identified by the business
- Deliver the ongoing support once trained to all officer to ensure learning is imbedded
- Delivery of performance management/PIP/development plans to officers where required for opportunities in relation to officer standards (uniform, time keeping, task completion etc)
- Integrated into the Mitie duty manager roster
- Ensuring behaviours and situations that endanger the Health & Safety and wellbeing of colleagues, customers and fellow officers are identified and rectified in a timely manner in line with company policies
- Supports the SOM with the initial investigation for QHSE incidents where required
- Completes the full investigation and submission of QHSE incidents during times of SOM absence
- Responsible for their area of responsibility\’s adherence to uniform standards as required by the contract
- Undertakes responsibilities of the SOM during times of absence
- Takes steps to maintain communication; recognise achievement and develop the Mitie community
- To undertake duties associated with void properties inclusive of site inspections and audits within a designated area
Personal Specification
- Excellent organisational and time management skills
- Confident and professional working approach and appearance
- Strong customer service, client focused attitude with the ability to build good working relationships
- Exceptional verbal and written communication skills
- Ability to work individually and as part of a team
- Resilient and tenacious with a ‘can do\’ approach
- Flexible and adaptable
- Literate, numerate and IT skills to medium level user
- Be willing to work towards, if not already held, a management apprenticeship as is deemed appropriate for personnel development
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we\’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days\’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there\’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie\’s 76,000 employees have been maintaining companies globally. We are the UK\’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we\’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days\’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there\’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
- Apply Now
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Other
-
Industries
Facilities Services
Referrals increase your chances of interviewing at Mitie Cleaning & Hygiene Services by 2x
Sign in to set job alerts for “Development Officer” roles.
Nature-based Learning Programme Development Manager (KTP Associate)
Cardiff, Wales, United Kingdom 1 month ago
Greater Bristol Area, United Kingdom 3 weeks ago
Cardiff, Wales, United Kingdom 3 hours ago
Bristol, England, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 5 days ago
Business Development Manager (Consulting Services)
Bristol, England, United Kingdom 1 month ago
Bristol, England, United Kingdom 1 week ago
Bristol, England, United Kingdom 1 month ago
Cardiff, Wales, United Kingdom 1 month ago
Business Development Manager // Renewable Tech
Bristol, England, United Kingdom 3 weeks ago
Bristol, England, United Kingdom 1 month ago
Bristol, England, United Kingdom 3 days ago
Cardiff, Wales, United Kingdom 2 hours ago
Practice Development and ACCEND Lead for Cancer
Bristol, England, United Kingdom 1 week ago
Bristol, England, United Kingdom 1 month ago
City Of Bristol, England, United Kingdom 4 days ago
Bristol, England, United Kingdom 1 week ago
City Of Bristol, England, United Kingdom 2 weeks ago
Greater Bristol Area, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 1 month ago
New Business Development Project Manager
Weston-Super-Mare, England, United Kingdom 1 week ago
Newport, Wales, United Kingdom £40,000.00-£45,000.00 1 month ago
Business Development Manager : Soft Services
Bristol, England, United Kingdom 1 week ago
Bristol, England, United Kingdom 2 weeks ago
Bristol, England, United Kingdom 6 days ago
Bristol, England, United Kingdom 1 month ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr
Officer Development Lead employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Officer Development Lead
✨Tip Number 1
Familiarise yourself with Mitie's values and mission. Understanding the company's commitment to community and service excellence will help you align your responses during interviews, showcasing how you can contribute to their goals.
✨Tip Number 2
Network with current or former employees of Mitie, especially those in similar roles. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when discussing your experience.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams or projects in the past. Highlighting your leadership skills and ability to meet KPIs will demonstrate your readiness for the Officer Development Lead role.
✨Tip Number 4
Stay updated on industry trends related to security and facilities management. Being knowledgeable about current challenges and innovations will allow you to engage in meaningful conversations during interviews, showing your passion for the field.
We think you need these skills to ace Officer Development Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Officer Development Lead role. Focus on your organisational skills, customer service experience, and any previous training or management roles you've held.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Mitie's values and how you can contribute to their mission. Mention specific examples from your past experiences that demonstrate your ability to manage performance and support team development.
Highlight Relevant Skills: In your application, emphasise your strong communication skills, ability to work in a team, and your resilience. These are key traits for the Officer Development Lead position, so make sure they stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Understand the Role
Make sure you thoroughly read the job description for the Officer Development Lead position. Familiarise yourself with the key responsibilities and objectives, such as managing performance and delivering training. This will help you tailor your answers to demonstrate how your skills align with what they are looking for.
✨Showcase Your Leadership Skills
As this role involves supporting and deputising for the SOM, be prepared to discuss your leadership experience. Share specific examples of how you've successfully managed teams or projects in the past, highlighting your ability to motivate and develop others.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to handle difficult situations, particularly in a security or operational context. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Your Commitment to Training and Development
Since the role involves delivering training and development plans, be ready to discuss your approach to coaching and mentoring. Highlight any relevant experience you have in training others and your understanding of effective learning methods, especially in a security environment.
