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- Tasks: Protect M&S stores and deliver top-notch customer service while using tech for incident reporting.
- Company: Join Mitie, a leader in facilities management with a focus on inclusivity.
- Benefits: Earn £12.76 per hour plus 20% M&S discount and flexible perks.
- Why this job: Make a difference in retail security while enjoying company-funded training and career growth.
- Qualifications: Must have security experience, valid SIA Licence, and excellent communication skills.
- Other info: Inclusive recruitment process; adjustments available for those with disabilities.
The predicted salary is between 12 - 13 £ per hour.
Company: Mitie Cleaning & Hygiene Services
Location: M&S Nottingham (multiple locations)
Hourly Rate: £12.76
Hours: Minimum 8 hours per shift
Shift Pattern: Various days and hours
Job summary: Protect and serve M&S stores, people and assets while delivering excellent customer service. Use body‑worn cameras and mobile devices for incident reporting. Enjoy company‑funded training and a range of flexible benefits.
Responsibilities
- Follow all policies and legal requirements.
- Engage with provided technology for effective incident reporting.
- Review and improve assignment instructions.
- Remain alert, report hazards and maintain vigilance.
- Handle challenging situations with calm professionalism.
- Contact emergency services when required.
Qualifications
- Security experience essential.
- Valid SIA Licence.
- Excellent customer service and communication skills.
- High energy and enthusiasm.
- 5 years trackable working history in the UK.
- Valid driving licence and own vehicle to cover all locations.
Benefits
- £12.76 per hour with 20% M&S discount (terms & conditions apply).
- Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance and Childcare Vouchers.
- Company‑funded SIA Licence renewal and continuous training.
- Body‑worn cameras and mobile devices for incident reporting.
- Flexible benefits platform (Choices) for dental insurance, dining cards, coffee clubs, technology products and more.
- High street and gym discounts through MiDeals, cycle‑to‑work scheme, and life cover of the greater of salary or £10,000.
- Salary Finance scheme and Mitie Matching Share Plan.
- Recognition through Mitie Stars with cash prizes up to £10,000.
Additional Information
Our recruitment process is inclusive and accessible. If you have a disability or long‑term condition and need reasonable adjustments, please let us know by emailing us.
Since 1987, Mitie’s 76,000 employees have maintained leading facilities management and professional services worldwide.
Support Retail Security Officer in Nottingham employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Retail Security Officer in Nottingham
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mitie and M&S. Understanding their values and how they operate will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your past experiences relate to the role of Support Retail Security Officer, especially your customer service skills and any security experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart appearance shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the Support Retail Security Officer role.
We think you need these skills to ace Support Retail Security Officer in Nottingham
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Support Retail Security Officer role. Highlight your relevant security experience and customer service skills, as these are key to what we’re looking for at Mitie.
Show Off Your Enthusiasm: We love seeing candidates who are genuinely excited about the role! Use your application to express your passion for security and how you can contribute to creating a safe environment for M&S stores and customers.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your qualifications and experiences shine through without unnecessary fluff. This helps us see your potential quickly!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, make sure you understand the role of a Support Retail Security Officer. Familiarise yourself with the responsibilities, especially around incident reporting and customer service. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Highlight your security experience and any relevant qualifications, like your SIA Licence. Be ready to discuss specific situations where you've handled challenging scenarios calmly and professionally. This will demonstrate your ability to manage the demands of the job effectively.
✨Engage with Technology
Since the role involves using body-worn cameras and mobile devices for reporting, be prepared to talk about your comfort level with technology. If you've used similar tools before, share those experiences. If not, express your willingness to learn and adapt quickly.
✨Customer Service is Key
Remember, this role isn't just about security; it's also about providing excellent customer service. Think of examples where you've gone above and beyond for customers. This will show that you can balance security duties with a friendly approach, which is crucial for M&S.