At a Glance
- Tasks: Protect customers' property and ensure safety by providing top-notch security services.
- Company: Join a leading security firm with a commitment to inclusivity and professional growth.
- Benefits: Enjoy flexible benefits, discounts, and a chance to earn cash prizes.
- Other info: Dynamic role with opportunities for continuous training and career advancement.
- Why this job: Make a real difference in people's safety while developing your skills.
- Qualifications: Previous security experience and SIA licence preferred.
The predicted salary is between 24000 - 30000 £ per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Deliver results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self‑development.
Main Duties
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- Ensure compliance with Industry and Statutory Legislation (require a front‑line licence in Security Guarding or Door Supervision, and a CCTV PSS SIA Licence). Additional courses may be contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodological and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew licence 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience
- SIA Licence
- SC Clearance desirable
Benefits
Our market‑leading flexible benefits scheme provides benefits that suit your lifestyle. You have access to a virtual GP, financial wellbeing assistance through our Salary Finance scheme, and a flexible benefits platform (Choices) to customise benefits such as dental insurance, dining cards, coffee clubs, and more. Additional benefits include high‑street discounts via MiDeals, a cycle‑to‑work scheme, life cover (greater of your equivalent annual salary or £10,000), a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. Recognition such as Mitie Stars, cash prizes and a potential top prize of £10,000 are also available.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make reasonable adjustments or changes during the recruitment process, please let us know by emailing at.
Retail Relief Security Officer in Norwich employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on being an excellent employer, offering a supportive work culture that prioritises employee development and well-being. As a Retail Relief Security Officer, you will benefit from our market-leading flexible benefits scheme, access to continuous training opportunities, and recognition programs that celebrate your contributions. Located in the heart of the community, we ensure that our team members feel valued and empowered to make a difference every day.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Relief Security Officer in Norwich
✨Tip Number 1
Get to know the company and its values before your interview. This way, you can show how your experience aligns with their mission and demonstrate that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to security roles. Think about scenarios where you've had to handle difficult situations or emergencies, and be ready to share those experiences confidently.
✨Tip Number 3
Dress appropriately for the interview. A smart appearance shows professionalism and respect for the role you're applying for, especially in a security position where first impressions matter.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Retail Relief Security Officer in Norwich
Some tips for your application 🫡
Know the Job Inside Out:Before you start writing your application, make sure you really understand the role of a Retail Relief Security Officer. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help you tailor your application to show how you meet those needs.
Show Off Your Experience:If you've got previous security experience or relevant qualifications like an SIA Licence, make sure to highlight these in your application. We want to see how your background aligns with what we're looking for, so don’t hold back on showcasing your skills!
Be Professional Yet Personal:While it’s important to maintain a professional tone, don’t be afraid to let your personality shine through. We appreciate authenticity, so feel free to share a bit about why you're passionate about security and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the published Assignment Instructions (AI's) for the role. Familiarise yourself with any recent changes and be ready to discuss how you would comply with them in your day-to-day duties.
✨Showcase Your Security Knowledge
Highlight your previous security experience and any relevant qualifications, such as your SIA Licence. Be prepared to discuss how you've handled challenging situations in the past and how you stay updated on industry regulations and best practices.
✨Demonstrate Professional Conduct
During the interview, maintain a professional demeanor, even if faced with tough questions. Show that you can handle difficult situations calmly and effectively, which is crucial for a Retail Relief Security Officer.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company's approach to security and health & safety. This shows your genuine interest in the role and helps you assess if the company aligns with your values and expectations.
