Junior Technical Engineer in Norwich

Better places, thriving communities. The Junior Technical Engineer is the engine room of our technical capability — a hands-on problem solver, a trusted expert, and a relentless force for progress. This role is not just about fixing issues; it’s about elevating standards, pushing boundaries, and being the go-to authority when precision and performance matter most. As a Junior Technical Engineer, you’ll be the architect of solutions and the guardian of quality. You’ll work shoulder-to-shoulder with engineers and seniors alike, translating complex challenges into elegant, efficient outcomes. Your technical mastery will be matched by your curiosity and drive to continuously improve — not just systems, but people and processes too.

You’ll Be The One Who

• Leads by doing — setting the bar for technical excellence through your own work.
• Mentors with purpose — guiding engineers with clarity, patience, and a passion for growth.
• Innovates with intent — always looking for smarter, faster, safer ways to deliver.
• Owns the detail — from diagnostics to deployment, you’ll ensure nothing is left to chance.
• Champions collaboration — working across teams to align efforts and amplify impact.

You’ll Also Play a Key Role In

• Supporting the Senior Engineer and leadership team with technical insight and operational know-how.
• Delivering day to day service in the region at the highest levels.
• Driving continuous improvement initiatives that enhance our engineering capability.
• Taking ownership of technical escalations and ensuring swift, sustainable resolutions.

Main duties (not limited to)

• Keep on top of our audits and compliance and ensure these are done in the due month every time. Or as directed by the senior engineer.
• Assist the Senior, RPS & REM as needed.
• Coach engineers in awareness: e.g. what is and is not 2nd person job, use of Verisae, high quality dockets.
• Work with Senior & RPS on docket quality.
• Take part in stage 1 interviews from a technical standpoint.
• Drive information on quoting tool, so works can be completed by anyone, and work can be defended.
• Ensure we are providing the best info on the quoting tool as these go directly to our customers, you coach and mentor engineers on improving this to the highest levels.

Person Specification

• Basic Line management skills.
• Working knowledge of current standards and codes of practice.
• Critical thinking skills.
• Highly self-motivated and dependable.
• Be highly adaptable and have a willingness to work in a flexible fashion.
• Good written and verbal communication skills.
• Ability to assess technical risk.

Benefits and Inclusion

Our market-leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.

When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!

We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).

We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!

Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.

We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Liam Murray at Liam.Murray@mitie.com.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team. Together our diversity makes us stronger.

Apply Now.

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