At a Glance
- Tasks: Monitor CCTV, provide phone support, and deliver top-notch customer service.
- Company: Join Mitie Cleaning & Hygiene Services, a leader in security operations.
- Benefits: Earn £31,994.19 per year with training and career development opportunities.
- Other info: Be part of a growing team with exciting career prospects.
- Why this job: No experience needed; gain skills and a fully funded CCTV SIA license.
- Qualifications: A passion for customer service and a willingness to learn.
The predicted salary is between 31994 - 31994 £ per year.
Mitie Cleaning & Hygiene Services is expanding its M&S Security Operations Centre and is seeking dedicated individuals to monitor CCTV, provide phone support, and ensure exceptional customer service to M&S store colleagues.
No prior experience is needed as comprehensive training including a fully funded CCTV SIA license is provided.
The role offers a competitive salary of £31,994.19 per annum with additional benefits such as training and career development.
CCTV Operator — Security Operations & Data Insight in Northampton employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an excellent employer, offering a supportive work culture where employees are valued and encouraged to grow. With comprehensive training provided, including a fully funded CCTV SIA license, and a competitive salary of £31,994.19 per annum, this role in the expanding M&S Security Operations Centre presents unique opportunities for career development and personal advancement in a dynamic environment.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land CCTV Operator — Security Operations & Data Insight in Northampton
✨Tip Number 1
Get familiar with the CCTV systems and security protocols. Even if you haven't worked in this field before, doing a bit of research can help you stand out during interviews. We recommend checking out online resources or forums related to security operations.
✨Tip Number 2
Practice your customer service skills! Since you'll be providing support to M&S store colleagues, being able to communicate clearly and effectively is key. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 3
Network with current CCTV operators or professionals in the security industry. They can offer valuable insights and tips that could give you an edge. Plus, it’s a great way to learn about the company culture at Mitie!
✨Tip Number 4
Apply through our website for a smoother process! We want to make sure your application gets the attention it deserves. Plus, it shows you're serious about joining the team at Mitie and ready to take on this exciting role.
We think you need these skills to ace CCTV Operator — Security Operations & Data Insight in Northampton
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're excited about the opportunity to work in security operations and support M&S store colleagues.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. Even if you don’t have prior experience, focus on your customer service skills and any relevant experiences that showcase your ability to learn quickly.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us understand why you’d be a great fit for the CCTV Operator role.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Familiarise yourself with the responsibilities of a CCTV Operator. Understand what monitoring CCTV entails and how it contributes to security operations. This will help you answer questions confidently and show your genuine interest in the role.
✨Customer Service Focus
Since the job involves providing phone support and exceptional customer service, think of examples from your past experiences where you've demonstrated these skills. Be ready to discuss how you handle difficult situations and ensure customer satisfaction.
✨Emphasise Willingness to Learn
As no prior experience is needed, highlight your eagerness to learn and adapt. Mention your enthusiasm for the comprehensive training provided, including the CCTV SIA license, and how you plan to utilise this training effectively in the role.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of the interview. This shows your interest in the company and the position. You might ask about the team dynamics in the Security Operations Centre or opportunities for career development within Mitie.
