At a Glance
- Tasks: Protect people and property while ensuring safety and compliance with regulations.
- Company: Join Mitie, a leading facilities management company with a diverse workforce.
- Benefits: Flexible benefits, virtual GP access, financial wellbeing support, and high street discounts.
- Other info: Opportunities for career progression and recognition through Mitie Stars.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Previous security experience and SIA licence required; own transport preferred.
The predicted salary is between 24000 - 30000 £ per year.
Better places, thriving communities.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.
Main Duties
- Operations
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties. The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
- Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
- Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience
- SIA License
- Own transport preferred
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more! We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools. Join our Mitie Team. Together our diversity makes us stronger.
Apply Now. Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?
SIA Licensed Security Officer: Protect People & Premises in North Shields employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on being an exceptional employer, offering a supportive work culture that prioritises employee growth and development. Our comprehensive benefits package, including flexible options tailored to your lifestyle, access to a virtual GP, and financial wellbeing assistance, ensures that our team members feel valued and secure. With a commitment to inclusivity and recognition of hard work through initiatives like Mitie Stars, we foster an environment where every employee can thrive and contribute to our mission of creating better places and thriving communities.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land SIA Licensed Security Officer: Protect People & Premises in North Shields
✨Tip Number 1
Get to know the company inside out! Research Mitie’s values, mission, and recent projects. This way, when you chat with them, you can show that you’re genuinely interested and ready to contribute to their goals.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s all about making those connections!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to security roles. Think about scenarios where you’ve demonstrated your skills in safety, compliance, and customer service. The more you rehearse, the more confident you’ll feel!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace SIA Licensed Security Officer: Protect People & Premises in North Shields
Some tips for your application 🫡
Know the Job Inside Out:Before you start writing your application, make sure you really understand the role of a Security Officer. Familiarise yourself with the key responsibilities and requirements mentioned in the job description. This will help you tailor your application to show how you fit the bill!
Show Off Your Experience:If you've got previous security experience or relevant qualifications, don’t hold back! Highlight these in your application. We want to see how your background aligns with what we’re looking for, so be specific about your skills and any SIA licenses you hold.
Be Professional Yet Personal:While it’s important to maintain a professional tone, don’t forget to let your personality shine through. Share a bit about why you’re passionate about security and how you can contribute to creating better places and thriving communities. We love seeing genuine enthusiasm!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role and our company culture right there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you thoroughly understand the Assignment Instructions (AI's) relevant to the role. Familiarise yourself with any specific security protocols and legal requirements that may come up during the discussion. This shows your commitment to compliance and readiness to follow procedures.
✨Demonstrate Your Security Knowledge
Be prepared to discuss your previous security experience and how it relates to the job. Highlight any specific situations where you successfully managed threats or incidents, showcasing your ability to stay calm under pressure. This will help the interviewer see you as a proactive problem-solver.
✨Showcase Your Commitment to Training
Mention any additional training or certifications you have completed, especially those related to SIA licensing or health and safety. Emphasising your dedication to continuous self-development will resonate well with the company’s focus on professional growth.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the company's approach to security and community engagement. This not only demonstrates your interest in the role but also gives you a chance to assess if the company aligns with your values and career goals.
