At a Glance
- Tasks: Maintain and service Fire & Security systems across the UK, ensuring top-notch customer satisfaction.
- Company: Join Marlowe Fire & Security, a fast-growing leader in the industry.
- Benefits: Enjoy a competitive salary, vehicle allowance, and flexible lifestyle benefits.
- Other info: Access to discounts, virtual GP, and recognition rewards for outstanding performance.
- Why this job: Be part of a vibrant culture with opportunities for career progression and personal development.
- Qualifications: Technical background in electrical/electronic industry and excellent customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Join Mitie Fire & Security, where innovation meets dedication. We are looking for an experienced Fire & Security Engineer to work on our client sites across the UK.
Why Marlowe Fire & Security? As one of the fastest‑growing companies in the industry, we pride ourselves on delivering excellence from initial design to long‑term maintenance. You will enjoy a vibrant company culture, career progression opportunities, and a comprehensive benefits package including a competitive salary, vehicle allowance, and more.
Your Role as a Fire & Security Service Engineer:
- Maintain Fire & Security Systems in your assigned area.
- Respond to service calls on all types of Fire and Security systems in line with current standards and customer requirements.
- Plan and respond to routine and re‑active call visits in your area.
- Maintain effective communication with customers when planning site visits.
- Maintain your stock levels with support from the Stores team.
- Attend training sessions as and when required.
- Attend Engineering team meetings as and when required.
- Identify any personal training and development needs to help you provide the best possible customer service.
Our Systems:
- Fire: Gent, Notifier, Kentec, Ziton, Advanced, Morley, C‑Tec, Protec
- Intruder: Galaxy, Texecom, Scantronic, Menvier, Risco
- CCTV: Hikvision, Dahua, Bosch, Generic Analogue Systems
- Access Control: Paxton, PAC, Salto
What We're Seeking:
- A technical background in the electrical / electronic industry.
- Good all‑round knowledge of Fire and Security Systems.
- Experience of front‑line customer contact preferred.
- Excellent organisational skills.
- A professional and presentable demeanor, always.
- An ability to deliver exceptional customer service.
Benefits:
We offer a competitive salary, vehicle allowance, and a flexible lifestyle benefits platform, Choices, where you can purchase up to five extra days’ holiday, critical illness insurance, dental treatment, and technology products. We provide high‑street discounts through MiDeals, a cycle‑to‑work scheme, life cover of up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. You will have access to a virtual GP, salary finance options to access earned pay before payday, and Mitie Stars recognition for outstanding performance with cash prizes.
Equal Opportunities: We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (e.g. dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, please let us know by emailing at.
Locations
Fire & Security Service Engineer in Newport, Wales employer: Mitie Cleaning & Hygiene Services
At Mitie Fire & Security, we foster a dynamic work environment where innovation and dedication thrive. As a Fire & Security Service Engineer, you will benefit from a vibrant company culture that prioritises career progression and offers a comprehensive benefits package, including a competitive salary and flexible lifestyle options. Join us in delivering world-class customer service while enjoying unique perks such as high-street discounts, enhanced pension contributions, and recognition for outstanding performance.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Fire & Security Service Engineer in Newport, Wales
✨Get Involved with Local Fire Services
Join community groups or volunteer with local fire departments to get a foot in the door. It’s a great way to showcase your commitment to fire safety and emergency services while also making valuable connections in the field.
✨Attend Firefighting Job Fairs
Keep an eye out for firefighting job fairs and emergency services recruiting events in your area. These are goldmines for meeting staff from companies like Mitie Cleaning & Hygiene Services and other emergency services, giving you a chance to chat and make a lasting impression.
✨Connect with Industry Professionals Online
Utilise platforms like Facebook or LinkedIn to find fire service groups and forums. Engaging in discussions and sharing insights can elevate your profile and help us to learn from those already in the field, potentially leading to job openings.
✨Keep Your Training Up-to-Date
Make sure your qualifications are current! Pursuing additional training, like first aid or specialised firefighting courses, shows your dedication and might just set you apart from the crowd when applying for roles at Mitie Cleaning & Hygiene Services.
We think you need these skills to ace Fire & Security Service Engineer in Newport, Wales
Some tips for your application 🫡
Show Your Commitment to Safety:In the fire and emergency services sector, it's crucial to showcase your understanding of safety protocols and emergency response challenges. Mention any relevant training or certifications you've completed, like First Aid or Fire Safety courses, and highlight your commitment to public safety in your cover letter.
Highlight Your Teamwork Skills:This field is all about collaboration! Make sure your CV emphasises your ability to work in a team under pressure. Detail examples of teamwork from previous roles, volunteer work or community involvement. Hiring managers at Mitie Cleaning & Hygiene Services will love to see how you thrive in a group dynamic.
Detail Your Relevant Experience:When listing your experience, don't just mention your job titles – dig into your responsibilities and achievements that relate specifically to fire and emergency services. Include any volunteer work, internships, or projects that display your hands-on experience in this field, especially if you're transitioning from another area.
Craft a Strong Motivation Statement:As you're applying for a full-time role, it’s key to articulate why you want to join Mitie Cleaning & Hygiene Services specifically. Dive into your motivation for working in fire services, and how this aligns with your career goals. We want to see your passion for contributing to the community and the impact you wish to make!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Emergency Protocols
Since you're eyeing a role in fire emergency services, brush up on the latest firefighting techniques and protocols. Understanding the fundamentals of fire behaviour, rescue operations, and safety measures will show that you’re not just passionate but also knowledgeable about the field.
✨Demonstrate Problem-Solving Skills
Expect situational questions that test your ability to make quick decisions in high-pressure scenarios. Think of examples from your previous experiences or training where you had to think on your feet—this will really highlight your suitability for the role and show that you can handle real emergencies.
✨Highlight Teamwork and Community Engagement
Fire emergency services rely heavily on teamwork, so come prepared to discuss how you've worked with others in stressful situations. Additionally, showcase any community involvement or outreach you've done—it's a great way to demonstrate your commitment to public safety and your understanding of community dynamics.
✨Be Ready to Discuss Your Training
Make sure you’re ready to talk about any relevant training or certifications you have. Whether it’s emergency response training or a first aid qualification, make it clear how these experiences prepare you for a full-time position in fire emergency services with Mitie Cleaning & Hygiene Services. It shows you’re proactive about your professional development!
