At a Glance
- Tasks: Join our team as a Store Detective to prevent theft and ensure a safe shopping environment.
- Company: Be part of Mitie, the UK's leading facilities management company with a diverse workforce.
- Benefits: Earn £17.03 per hour, enjoy flexible benefits, and access a range of well-being perks.
- Other info: Comprehensive training and career progression opportunities await you at Mitie.
- Why this job: Make a real difference in your community while developing valuable skills in security.
- Qualifications: SIA Licence required; strong communication and teamwork skills are essential.
The predicted salary is between 17.03 - 17.03 £ per hour.
40 hours a week
Must be flexible as job requires to travel to Co Op Stores over Newcastle and surrounding areas.
Job Description
Mitie has a great opportunity for a Store Detective to join the Total Security Management Team.
As a Store Detective, you will operate across a network of stores, and utilise your observation skills to help prevent theft of stock.
The work of the Store Detective Team is crucial in the identification, apprehension and prosecution of criminals who target our client.
Store Detective must be available to cover various shift patterns as well as being flexible in their approach to working locations and potential changes to working patterns.
Better places, thriving communities.
£17.03 per hour
Main Duties
- The Store Detective will work in collaboration with all members of the security team to achieve a safe and secure shopping environment free from crime and the fear of crime.
- Utilising conflict resolution in order to diffuse difficult situations that may arise within the workplace.
- Reporting to the Store Detective Team Leader.
- They will always be mindful of the legal requirements associated with powers of arrest, detain and welfare responsibilities to ensure the personnel safety of all Mitie/Co‑op personnel and members of the public.
- Ensure effective communication to officers and colleagues that create an integrated and coordinated approach to crime prevention and detection.
- Adopting an intuitive approach to store layout taking into consideration store demographic and associated risks.
Qualifications
- The Store Detective will need to be a team player with an enthusiastic attitude.
- SIA Licence essential preferably a Front‑Line Licence, CCTV Licence would be beneficial.
- Strong Customer Service, client focused attitude with the ability to build good working relationships.
- Excellent communication skills are required both written and verbal.
- Adaptable communication style to meet the needs of different people groups.
- Ability to work individually and as part of a team.
- Resilient and tenacious with a can‑do approach.
- Capability in the use of technology.
- Previous experience in a similar role is desirable but not essential.
- A Full UK Driving licence is essential and access to a vehicle.
- Additional Information
On top of the usual rewards, you'd expect to see from a large company, such as - holidays, pension, tax‑free childcare schemes and cycle to work schemes, we also provide many extra benefits to enhance our people's well-being and enjoyment at work.
A comprehensive training programme in place to support personnel development.
Note: This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken.
A more detailed job description will be available at interview should you be successful in your application.
Specific tasks and objectives will be agreed with the post holder throughout the period of employment.
The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
Our market‑leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household.
So you can get expert advice by video or phone without having to leave your home.
We offer financial wellbeing assistance through our Salary Finance scheme.
For example, you could access 50% of your earned pay before payday for a small fee.
Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices.
This gives you the chance to customise your benefits to best suit your lifestyle.
You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well‑known retailers, gyms and more through our Mi Deals platform.
And we have a cycle‑to‑work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants.
We also offer a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work.
There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people.
Progressing your career is therefore a top priority for us.
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally.
We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?
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Store Detective in Newcastle upon Tyne employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. Located in Dalkeith, this role as a Licensed Security Officer not only provides competitive benefits such as life cover and dental insurance but also fosters personal and professional growth through various opportunities. Join us to be part of a team that values proactive protection and compliance while enjoying unique perks like discounts through MiDeals.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Store Detective in Newcastle upon Tyne
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Store Detective. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Cleaning & Hygiene Services. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Store Detective candidates.
✨Directly Apply to Mitie Cleaning & Hygiene Services
Don’t forget to apply for the Store Detective role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Cleaning & Hygiene Services.
We think you need these skills to ace Store Detective in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Cleaning & Hygiene Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Cleaning & Hygiene Services.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Cleaning & Hygiene Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Cleaning & Hygiene Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Cleaning & Hygiene Services.
