At a Glance
- Tasks: Lead security operations for HMRC sites, ensuring excellence and efficiency.
- Company: Join Mitie, a leading facilities management company with a diverse team.
- Benefits: Flexible benefits, virtual GP, financial assistance, and high street discounts.
- Other info: Opportunities for training, development, and recognition through Mitie Stars.
- Why this job: Make a real impact in security while developing your career in a supportive environment.
- Qualifications: 5 years of experience, SC Clearance, and strong communication skills required.
The predicted salary is between 40500 - 49500 £ per year.
- Security lead for all Mitie site based Supervisors and SO's On HMRC NEP Estate in Newcastle , Washington and Durham
- Actively drive for service excellence, sustainability, social values and efficiency initiatives at local level;
- Co-ordinate the local delivery of all security operations
- Effective and pro-active communication with the HMRC client
- Carry out pre-audit for monthly KPI meetings for all security operations
- Manage client expectations and resolve all concerns in timely manner
- Manage client expectations and resolve all concerns in timely manner
- Assist Mitie Account Manager and local Mitie Operations Manager as required
- Management of and responsibility for site security equipment
Better places, thriving communities.
- Job Overview
- Security lead for all Mitie site based Supervisors and SO's On HMRC NEP Estate in Newcastle , Washington and Durham
- Actively drive for service excellence, sustainability, social values and efficiency initiatives at local level;
- Co-ordinate the local delivery of all security operations
- Effective and pro-active communication with the HMRC client
- Carry out pre-audit for monthly KPI meetings for all security operations
- Manage client expectations and resolve all concerns in timely manner
- Assist Mitie Account Manager and local Mitie Operations Manager as required
- Management of and responsibility for site security equipment
Main Duties
- Implement opportunities locally to maximise service efficiency and drive continuous improvement
- Conduct monthly pre-audits KPI meetings as required and elevate any failings
- Conduct regular reviews of all sites and ensure that all issues identified are reported and resolved
- Communicate effectively and proactively with the security team and HMRC client
- Ensure smooth running of the HMRC security operation at all times leading by example to deliver to the high standards HMRC expect
- Manage all aspects of site based Mitie security staff for example (list is not exhaustive):
- management of holidays
- manage unplanned absence
- appraisals and performance management
- staff training routine and management of training records
- management of the incident reporting processes
- local management of additional works requests and proactive / timely coms with HMRCS soft and hard FM suppliers
- Ensure all HMRC officers have read and signed the up to date Assignment Instructions
- Ensure the security risk assessments have been signed off and regularly reviewed.
- Assist Mitie Contract and Operations Managers with recruitment, training and as directed
- Follow Group and company policies and procedures at all times;
- Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
- Use all work equipment and personal PPE properly and in accordance with training received;
- Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
- What we are looking for
- SC Clearance – Minimum standard
- Front Line SIA Licence
- Driving Licence
- Minimum of 5 years proven experience in a similar role
- Must understand client needs within HMRC
- Ability to inspire and lead team to deliver the highest service standards at all times
- Effective communicator at all levels
- Must have exceptional understanding of security services within HMRC
- Understand key Mitie principles and assist in delivering this in every aspect of site functions
- Must have excellent IT skills and a good understanding of all Microsoft Office application
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home.
We offer financial wellbeing assistance through our Salary Finance scheme.
For example, you could access 50% of your earned pay before payday for a small fee.
Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices.
This gives you the chance to customise your benefits to best suit your lifestyle.
You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our Mi Deals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants.
We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work.
There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people.
Progressing your career is therefore a top priority for us.
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally.
We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family?
Why not share your experience with others about life at Mitie?
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Site Security Manager in Newcastle upon Tyne employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer, offering a dynamic work environment where service excellence and sustainability are at the forefront of our operations. Located in the vibrant regions of Newcastle, Washington, and Durham, we provide our employees with extensive growth opportunities, a flexible benefits scheme tailored to individual lifestyles, and a strong commitment to recognising hard work through initiatives like Mitie Stars. Join us to be part of a diverse team that values your contributions and supports your career progression in the facilities management sector.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Site Security Manager in Newcastle upon Tyne
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Site Security Manager. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Cleaning & Hygiene Services. Don’t hesitate to reach out and ask for insights or informational interviews!
✨Polish Your Online Presence
Make sure your online presence reflects your skills in security services – think certifications, relevant projects, or coursework. Share your expertise through blogs or posts discussing recent trends in security. This will make you stand out to employers searching for full-time Site Security Manager candidates.
✨Directly Apply to Mitie Cleaning & Hygiene Services
Don’t forget to apply for the Site Security Manager role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Cleaning & Hygiene Services.
We think you need these skills to ace Site Security Manager in Newcastle upon Tyne
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Cleaning & Hygiene Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Cleaning & Hygiene Services.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Cleaning & Hygiene Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Cleaning & Hygiene Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Cleaning & Hygiene Services.
