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- Tasks: Lead and support the Security team to ensure a safe and welcoming environment.
- Company: Join M&S Newcastle, a trusted name in retail with a focus on safety and service.
- Benefits: Earn £14.67 per hour with flexible benefits and career progression opportunities.
- Why this job: Be a positive leader while making a real difference in customer and colleague safety.
- Qualifications: Proven security experience and supervisory skills are essential.
- Other info: Inclusive recruitment process with a commitment to diversity and support.
The predicted salary is between 30000 - 42000 £ per year.
We’re looking for a friendly, confident Security Supervisor to lead and support our Security team at M&S Newcastle. In this role you will keep our customers, colleagues and store safe while helping your team deliver excellent service every day. You will be a positive leader, ensuring safety standards are met and supporting your team to thrive.
Hours: Full‑Time, 50 hours per week
Pay: £14.67 per hour
Shifts: Tuesday to Saturday
Location: M&S Newcastle, NE1 7AS
Experience required: Supervisory experience in security
Key Responsibilities:
- Lead and organise the day‑to‑day work of the Security Officer team, keeping operations running smoothly.
- Serve as the first point of contact for the team, setting the standard for professional conduct, appearance, and behaviour.
- Provide welcoming and clear training and inductions for new Security Officers.
- Encourage teamwork, build confidence, and keep morale high within your team.
- Assist with investigations into any security issues, such as theft or missing items.
- Work with customers and colleagues to provide helpful and friendly service.
- Ensure all health, safety, and data protection rules are followed.
- Keep accurate security logs and handovers to ensure smooth communication between shifts.
What We’re Looking For:
- Experience & Leadership: Proven experience in security and supervising a team.
- SIA License: Essential for this role.
- Communication: Clear and confident in both speaking and writing.
- Tech‑Savvy: Comfortable using computers and security systems.
- Motivated & Reliable: Able to work independently and inspire your team.
- Problem Solver: Calm, professional, and tactful in handling challenges.
- Team Player: Creates a supportive and positive environment for colleagues.
- Dependable: Excellent attendance and punctuality.
- Experience: At least 5 years’ working history in security or related roles.
Flexible Benefits: We offer a flexible benefits scheme tailored to your lifestyle, including virtual GP consultations, salary finance options, a flexible choices platform (dental insurance, dining cards, coffee clubs, technology discounts, high street retail discounts, cycle‑to‑work, life cover and more). We also reward excellence with Mitie Stars, cash prizes, and the potential for a top prize of £10,000 each year. Career progression is a top priority: we provide a wide selection of learning resources and development opportunities.
Inclusive Recruitment: We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments or support during recruitment, please let us know by emailing us.
Equal Opportunity Employer: We value diversity and provide an equal opportunity workplace for all employees.
Retail Security Supervisor in Newcastle upon Tyne employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Supervisor in Newcastle upon Tyne
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry, especially those who might know about openings at M&S Newcastle. A friendly chat can sometimes lead to a recommendation that gets your foot in the door.
✨Tip Number 2
Prepare for the interview by brushing up on your leadership skills. Think of examples where you've successfully led a team or handled a tricky situation. We want to see how you can inspire and motivate your future team!
✨Tip Number 3
Show off your tech-savvy side! Familiarise yourself with common security systems and software. Being comfortable with technology will give you an edge and show that you're ready to tackle the role head-on.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the M&S Newcastle team and ready to make a difference.
We think you need these skills to ace Retail Security Supervisor in Newcastle upon Tyne
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your supervisory experience in security. We want to see how you've led teams and handled challenges in the past, so don’t hold back on those examples!
Be Clear and Confident: Since communication is key for this role, ensure your application is well-written and easy to understand. We love a confident tone, so let your personality shine through!
Tailor Your Application: Take a moment to align your skills and experiences with the job description. We’re looking for specific qualities, so make it clear how you fit the bill!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and keep everything organised.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you brush up on your security knowledge and supervisory experience. Be ready to discuss specific situations where you've led a team or handled security issues. This shows you're not just familiar with the role, but that you can bring real-life examples to the table.
✨Show Your Leadership Skills
During the interview, highlight your ability to motivate and support a team. Share examples of how you've built morale and encouraged teamwork in previous roles. This will demonstrate that you’re not just a supervisor, but a positive leader who can inspire others.
✨Communicate Clearly
Since communication is key in this role, practice articulating your thoughts clearly and confidently. You might even want to prepare answers to common questions about handling conflicts or providing excellent customer service, as these are likely to come up.
✨Be Tech-Savvy
Familiarise yourself with any security systems or technology relevant to the role. If you have experience with specific software or tools, mention them during the interview. This shows you’re proactive and ready to hit the ground running.
