Mitie is seeking a Facilities Helpdesk Operative in Newcastle upon Tyne to operate the Helpdesk and communication systems, logging service requests and directing tasks to Mitie staff and the Trust. You will be the first point of contact for Helpdesk users and Mitie employees, providing a professional and customer-focused service.
The role includes monitoring requests, updating tickets, responding to alarms, assisting with Major Incident procedures, and performing general administration and
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Facilities Helpdesk Operative – Customer-Focused Support in Newcastle upon Tyne employer: Mitie Cleaning & Hygiene Services
Mitie is an excellent employer, offering a dynamic work environment on the Sellafield site where innovation and safety are paramount. Employees benefit from a strong culture of collaboration, ongoing professional development opportunities, and the chance to work on high-impact projects that contribute to asset care excellence. With a commitment to quality outcomes and stakeholder engagement, Mitie fosters a rewarding atmosphere for those looking to make a meaningful impact in their careers.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
