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- Tasks: Lead frontline teams and ensure top-notch service for national clients.
- Company: A leading facilities management company with a focus on quality and teamwork.
- Benefits: Competitive salary, travel opportunities, and a chance to shape team dynamics.
- Why this job: Make a real impact by enhancing client satisfaction and operational excellence.
- Qualifications: Experience in operational management and strong interpersonal skills required.
- Other info: Frequent travel across sites for hands-on leadership.
The predicted salary is between 36000 - 60000 £ per year.
A leading facilities management company is seeking a National Account Manager to oversee operational management of national client accounts. The role involves daily leadership of frontline teams, ensuring quality service delivery in line with contractual obligations.
Key responsibilities include:
- Managing HR processes
- Client engagement
- Supporting commercial performance
Ideal candidates will have extensive experience in operational management and strong interpersonal skills, with an emphasis on developing team dynamics and ensuring client satisfaction. This role requires frequent travel across sites.
National Accounts Field Operations Lead employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land National Accounts Field Operations Lead
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management industry. Attend events or webinars where you can meet potential employers and showcase your skills. Remember, it's all about who you know!
✨Tip Number 2
Prepare for those interviews! Research the company and understand their client accounts. Be ready to discuss how your operational management experience can enhance their service delivery. Confidence is key!
✨Tip Number 3
Show off your interpersonal skills! During interviews, share examples of how you've successfully engaged with clients and led teams. Highlighting your ability to develop team dynamics will set you apart from the competition.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it shows you're serious about joining our team. Don't miss out on the chance to land that dream job!
We think you need these skills to ace National Accounts Field Operations Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your operational management experience and interpersonal skills. We want to see how you've led teams and engaged with clients in previous roles, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the National Accounts Field Operations Lead role. Share your passion for facilities management and how you can contribute to our team.
Showcase Your Leadership Skills: In your application, emphasise your leadership style and how you’ve successfully managed frontline teams. We’re looking for someone who can inspire and develop their team while ensuring top-notch service delivery.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Operations Inside Out
Make sure you understand the ins and outs of operational management, especially in facilities management. Brush up on your knowledge about client engagement strategies and how to ensure quality service delivery. This will help you answer questions confidently and demonstrate your expertise.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience with frontline teams. Think about times when you successfully managed HR processes or improved team dynamics. Being able to share these stories will show that you can lead effectively and foster a positive work environment.
✨Emphasise Client Satisfaction
Be ready to discuss how you've previously ensured client satisfaction in your roles. Prepare specific instances where you went above and beyond to meet client needs or resolve issues. This will illustrate your commitment to maintaining strong client relationships.
✨Plan for Travel Logistics
Since this role involves frequent travel, be prepared to discuss your flexibility and how you manage travel logistics. You might want to mention any previous experiences that required travel and how you balanced that with your responsibilities. This shows you're ready for the demands of the job.
