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For Companies At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance in a retail environment.
- Company: Join a leading security firm with a commitment to inclusivity and professional growth.
- Benefits: Flexible benefits, high-street discounts, and opportunities for continuous training and development.
- Why this job: Make a real difference by ensuring safety and security in a dynamic retail setting.
- Qualifications: 1 year of retail security experience and valid SIA door supervisor licence required.
- Other info: Flexible shifts and a supportive team environment await you!
The predicted salary is between 24000 - 36000 £ per year.
Must have a minimum of 1 year experience working in retail security.
Must have a valid door supervisor licence.
Must have a full driver licence and own transport.
Must be flexible to cover shifts at short notice.
Job Overview
To protect the customer’s property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes. Deliver results that meet and/or exceed the key performance indicators / service level agreements for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self‑development.
Main Duties
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK law and guidance bodies.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI’s).
- Proactively review the published Assignment Instructions, familiarising oneself with any changes to suggest additional amendments that will improve or enhance the current level of service.
- Be compliant with industry and statutory legislation (e.g., obtain a front‑line licence in either Security Guarding or Door Supervision) and wear it at all times while carrying out duties.
- A CCTV PSS SIA Licence is also required. Additional courses may be contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Ensure licence renewal 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any health and safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the incident report process.
- Keep to schedules and demonstrate commitment to Mitie and the client.
- Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).
- Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
- Previous security experience
- SIA licence
- SC clearance desirable
Benefits
Our market‑leading flexible benefits scheme offers a range of benefits tailored to your lifestyle, including virtual GP consultations, financial wellbeing assistance, a salary finance scheme, a customisable benefits platform (Choices), high‑street discounts, a cycle‑to‑work scheme, life cover, a save‑as‑you‑earn scheme, Mitie Matching Share Plan, and recognitions such as Mitie Stars.
Recruitment
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (e.g., dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments during the recruitment process, please let us know by emailing at .
Retail Relief Security Officer in Nantwich employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Relief Security Officer in Nantwich
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie and their values. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Dress the part! Make sure you’re looking sharp and professional for your interview. First impressions matter, especially in security roles where professionalism is key.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Retail Relief Security Officer in Nantwich
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your retail security experience in your application. We want to see how your past roles have prepared you for this position, so don’t hold back on the details!
Licence Details Matter: Don’t forget to mention your valid door supervisor licence and any other relevant certifications. This is crucial for us to know you’re qualified for the role right from the start.
Flexibility is Key: Since the job requires flexibility with shifts, let us know about your availability. If you can cover shifts at short notice, make that clear in your application!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you’re familiar with the key responsibilities of a Retail Relief Security Officer. Brush up on your knowledge of security protocols, legal requirements, and the specific Assignment Instructions (AI’s) for the role. This will show that you’re serious about the position and ready to hit the ground running.
✨Show Off Your Experience
Since they’re looking for someone with at least a year of retail security experience, be prepared to discuss your past roles in detail. Highlight specific situations where you successfully handled security challenges or improved safety measures. Real-life examples will make your experience more relatable and impressive.
✨Flexibility is Key
This role requires flexibility with shifts, so be ready to discuss your availability. If you have a full driver licence and own transport, mention this as it shows you can cover shifts at short notice. Being adaptable is a big plus in this line of work!
✨Stay Professional Under Pressure
Security roles can be challenging, so demonstrate your ability to maintain professionalism in tough situations. Prepare to share examples of how you’ve managed difficult customers or emergencies in the past. This will reassure them that you can handle the pressures of the job effectively.