Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Supervise cleaning teams and ensure top-notch service standards across various sites.
- Company: Join Mitie, a leading facilities management company with a focus on thriving communities.
- Benefits: Flexible benefits, virtual GP access, high street discounts, and career development opportunities.
- Other info: Inclusive recruitment process and recognition awards for hard work.
- Why this job: Make a real difference in your community while developing your leadership skills.
- Qualifications: Previous supervisory experience and strong customer service skills are essential.
The predicted salary is between 29000 - 31000 £ per year.
Better places, thriving communities.
At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.
We're looking for a Mobile Soft Services Supervisor who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules.
Role Responsibilities- Maintaining a professional image and complying with all Mitie Policies & Procedures
- Ensure adequate staffing levels are achieved by rostering correctly
- Maintaining Cleaning Standards as per contractual requirements
- Responsibility for ensuring that staff members adhere to Mitie Uniform & PPE Standards
- Ensuring stock allocation & equipment checks are completed
- Reporting any poor performance or misuse of equipment
- Flexibility and willingness to complete any other reasonable management, client or customer requests
- Prepare in advance rosters to ensure adequate staffing to cover holiday etc.
- Bring to the attention of the manager sickness, absence etc.
- Carry out Toolbox Talks relating to H&S Bulletins or Company announcements
- Report incidents as per the Mitie QHSE requirements
- Comply with site regulations and conduct oneself in a professional manner
- Communicate & liaise with site personnel in a professional manner
- Accountable for ensuring all chemicals, equipment & trolleys are stored correctly
- Ensure Site Files are updated and reviewed monthly
- Previous Supervisory or Team Leader Experience
- Customer Service Skills
- Good written & verbal communication skills
- IT Skills desirable but training will be provided
- Time Management Skills
- Flexible
- Self Motivated
- Cleaning Experience
- Clean Full UK Driving holder
- Clear DBS required plus enhanced vetting elements
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible benefits platform, Choices. This gives you the chance to customise your benefits to best suit your lifestyle. You can choose from dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and much more!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme.
Life cover is the greater of your equivalent annual salary or a minimum of £10,000 - giving peace of mind for your dependants. We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
Mobile Soft Services Supervisor employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Soft Services Supervisor
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mitie. Check out their values and mission. This way, you can show how your experience aligns with their goals, making you a standout candidate.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to supervisory roles and customer service. Think about your past experiences and how they relate to the responsibilities of a Mobile Soft Services Supervisor.
✨Tip Number 3
Dress to impress! Make sure you present yourself professionally during the interview. A smart appearance shows that you take the opportunity seriously and respect the company's standards.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in the interviewer's mind. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Mobile Soft Services Supervisor
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Mobile Soft Services Supervisor role. Highlight your supervisory experience and customer service skills, as these are key to what we’re looking for at Mitie.
Showcase Your Communication Skills: Since good written and verbal communication is essential, use clear and professional language in your application. We want to see how you can effectively communicate with both staff and clients.
Highlight Relevant Experience: Don’t forget to mention any cleaning or facilities management experience you have. This will help us see how you can maintain our high standards and meet contractual requirements.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently, so don’t miss out on this opportunity!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, make sure you understand Mitie's values and the role of a Mobile Soft Services Supervisor. Familiarise yourself with their cleaning standards and service level agreements. This will show that you're genuinely interested and prepared.
✨Showcase Your Leadership Skills
As a supervisor, you'll need to demonstrate your ability to lead a team effectively. Prepare examples from your past experience where you've successfully managed staff, resolved conflicts, or improved service standards. This will highlight your suitability for the role.
✨Communicate Clearly
Good communication is key in this role. Practice articulating your thoughts clearly and confidently. During the interview, listen carefully to questions and respond thoughtfully, showcasing your customer service skills and professionalism.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture, team dynamics, or specific challenges the team faces. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.