At a Glance
- Tasks: Build strong client relationships and manage key accounts for top-notch service delivery.
- Company: Join Argus Fire, part of Mitie Group, a leader in facilities management.
- Benefits: Enjoy a competitive salary, 25 days holiday, and life insurance.
- Other info: Diversity and inclusion are at our core; we welcome all applicants.
- Why this job: Make a real impact in a supportive environment focused on your growth.
- Qualifications: Experience in account management and excellent communication skills required.
The predicted salary is between 40000 - 50000 € per year.
Location: The Shard / RAF Mildenhall
Reports To: Service Department Manager
About the Company: Argus Fire, launched in 1982, is now part of the Mitie Group, the UK’s leading facilities management and professional services provider. We specialise in fire detection and protection systems for large projects and standalone products, and we employ over 200 people across our headquarters in Stourbridge, Manchester and London.
Why Join Us? We invest heavily in training, apprenticeships and continuous learning, and we foster a supportive environment for professional growth.
Duties:
- Liaising with clients and building sustainable relationships
- Liaising with the service team prior to key client meetings to discuss actions
- Providing feedback to the service team to implement corrective actions
- Working closely with the remedials team to allow quotations to be completed successfully
- Providing reports and updates to the Service Manager on key clients’ account management activities
- Continually looking for ways to improve relationships with key clients and the services we offer
- Conducting regular client review meetings to assess service performance and identify improvement opportunities
- Working with the wider service team to ensure works are scheduled and delivered effectively
- Monitoring contract performance including KPIs, response times and client satisfaction
- Performing any other reasonable requests from the business
Candidate Skill Requirements:
- Previous experience within a Key Account Manager or similar role
- Experience in the sprinkler industry desirable but not essential
- Strong understanding of service‑based contracts and client management
- Excellent communication and relationship‑building skills
- Strong organisational skills
Benefits:
- Competitive salary
- 25 days holiday plus bank holidays
- Life insurance
- 24‑hour GP helpline
- Employee assistance program
Employment Equality: Mitie is an equal opportunity employer committed to ensuring the recruitment process is inclusive and accessible to all. If you require reasonable adjustments due to a disability or long‑term condition, please let us know.
Join Our Team: We value diversity and inclusion as core aspects of our culture and offer a broad range of career development opportunities. If you are interested in exploring this role, please contact our recruitment team directly.
RAF Mildenhall Key Account Manager employer: Mitie Cleaning & Hygiene Services
Argus Fire, part of the Mitie Group, is an exceptional employer that prioritises employee development through extensive training and a supportive work culture. Located at The Shard and RAF Mildenhall, we offer competitive salaries, generous holiday allowances, and a commitment to diversity and inclusion, making it a rewarding environment for those seeking meaningful career growth in the fire protection industry.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land RAF Mildenhall Key Account Manager
✨Tip Number 1
Network like a pro! Reach out to current employees at Argus Fire or in the facilities management sector. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching the company and its services. Knowing about their fire detection systems and recent projects will show you're genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! As a Key Account Manager, you'll need to build relationships. Role-play with a friend to nail down how you’d handle client meetings and feedback sessions.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining our team at Argus Fire.
We think you need these skills to ace RAF Mildenhall Key Account Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Key Account Manager role. Highlight any relevant experience in client management and service-based contracts to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how your background aligns with our values at Argus Fire. Keep it engaging and personal.
Showcase Your Communication Skills:Since this role involves liaising with clients, make sure your written application demonstrates your excellent communication skills. Clear, concise language will show us you can build those sustainable relationships we value.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our recruitment team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Clients
Before the interview, research Argus Fire's key clients and their specific needs. Understanding their business will help you demonstrate how you can build sustainable relationships and improve service delivery.
✨Showcase Your Communication Skills
As a Key Account Manager, excellent communication is crucial. Prepare examples of how you've successfully liaised with clients in the past, and be ready to discuss how you would handle client meetings and feedback sessions.
✨Highlight Your Organisational Skills
Be prepared to talk about your experience managing multiple accounts and ensuring timely service delivery. Share specific strategies you've used to stay organised and meet KPIs, as this will show your potential employer that you can handle the demands of the role.
✨Demonstrate a Growth Mindset
Argus Fire values continuous learning and improvement. Discuss any training or professional development you've pursued, and express your enthusiasm for further growth within the company. This will align with their commitment to fostering a supportive environment.
