At a Glance
- Tasks: Supervise M&E teams and ensure exceptional service delivery.
- Company: Join a supportive company focused on team growth and collaboration.
- Benefits: Opportunities for training, career progression, and a thriving work environment.
- Other info: Inclusive recruitment process with support for all applicants.
- Why this job: Lead a dynamic team and make a real impact in maintenance services.
- Qualifications: NVQ Level 3 in Electrical/Mechanical discipline and people management experience.
The predicted salary is between 30000 - 40000 £ per year.
We are looking for an M&E Supervisor who will supervise service delivery and team/individual performance within M&E teams, acting as a first point of contact for Site FM and employees.
Role Responsibilities
- Assist the Facilities Manager and Account Manager in supervising and delivering a range of planned, reactive and project works.
- Work collaboratively with the client, engineering and support teams to meet all contract requirements, KPIs and deliver exceptional customer service.
- Work with the planning team to deliver preventative planned maintenance and reactive works, including reducing WIP historical works.
- Provide line management to a team of engineers including coaching, mentoring and developing team members to reach their full potential.
- Take a proactive approach to customer care, resolving day-to-day issues and escalating where required.
Required Qualifications
- NVQ Level 3 or higher in an Electrical and/or Mechanical discipline.
- IOSH Managing Safely (training can be provided).
- Experience in people management and supervisory roles.
- Good understanding of health and safety, permit to work procedures and safe systems of working (including RAMS).
What's in it for you
- A supportive environment where you can thrive and be your best every day.
- Opportunities for development, training and career progression.
- The chance to work as part of a collaborative, high-performing team.
Equal Opportunities
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Smriti Jasoria at smriti.jasoria@mitie.com.
M&E Supervisor: Lead Maintenance & Team Growth employer: Mitie Cleaning & Hygiene Services
At our company, we pride ourselves on fostering a supportive and collaborative work environment where M&E Supervisors can thrive. With a strong emphasis on employee development and career progression, we offer comprehensive training opportunities and a chance to lead a high-performing team dedicated to exceptional service delivery. Located in a vibrant area, our workplace not only prioritises health and safety but also champions inclusivity, ensuring that every team member feels valued and empowered.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land M&E Supervisor: Lead Maintenance & Team Growth
✨Tip Number 1
Network like a pro! Reach out to your connections in the M&E field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching the company and its values. Show us how your experience aligns with their goals, especially in areas like team management and customer service. We love seeing candidates who are genuinely interested!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation. It keeps you fresh in their minds and shows your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team and contributing to our success.
We think you need these skills to ace M&E Supervisor: Lead Maintenance & Team Growth
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the M&E Supervisor role. Highlight your experience in supervising teams and delivering exceptional customer service, as these are key aspects of the job.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're the perfect fit for this role. Share specific examples of how you've successfully managed teams and tackled challenges in previous positions.
Showcase Your Qualifications:Don’t forget to mention your NVQ Level 3 or higher in Electrical and/or Mechanical disciplines. If you have IOSH Managing Safely, make sure it’s front and centre – we love seeing that!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to electrical and mechanical disciplines. Be ready to discuss your qualifications, like your NVQ Level 3, and how they apply to the role. This shows you’re not just a paper candidate but someone who understands the field.
✨Showcase Your People Skills
As an M&E Supervisor, you'll be managing a team, so highlight your experience in coaching and mentoring. Prepare examples of how you've developed team members in the past and how you approach performance management. This will demonstrate your leadership style and commitment to team growth.
✨Customer Care is Key
Be prepared to discuss how you handle customer service issues. Think of specific instances where you resolved problems or improved client relationships. This will show that you take a proactive approach to customer care, which is crucial for this role.
✨Health and Safety First
Familiarise yourself with health and safety regulations and procedures, especially those relevant to the role. Be ready to talk about your understanding of safe systems of working and how you ensure compliance within your team. This will reassure them that you prioritise safety in all operations.
