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- Tasks: Lead a team in maintaining and supervising engineering services across commercial buildings.
- Company: Join Mitie, the UK's leading facilities management company with a diverse client base.
- Benefits: Enjoy flexible benefits, high street discounts, and a cycle-to-work scheme.
- Why this job: Be part of a supportive team focused on safety and career progression.
- Qualifications: 5 years' experience in technical supervision; relevant qualifications in engineering preferred.
- Other info: Inclusive recruitment process; training provided for skill development.
The predicted salary is between 42000 - 60000 £ per year.
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Position Overview
We are looking for an experienced, motivated, and enthusiastic M&E Lead Engineer with an excellent and proven track record in the supervision of technical engineering teams to join our contract.
The role will be responsible for carrying out a range of Technical and general duties across a diverse portfolio of commercial buildings and must be qualified/competent to maintain HV/LV and mechanical building services. They will report to the Head of Operations (South) and will be an integral part of the team which delivers reactive, planned, and ad hoc maintenance tasks.
Suitable training and up-skilling will be provided to achieve the necessary competency and standard required to perform in this role.
Main Responsibilities
- To supervise and coordinate a team in the daily, weekly and monthly delivery of all maintenance related activities ensuring our contractual and compliance obligations are met
- To schedule and undertake planned preventative maintenance on Mechanical & Electrical installations and services with a focus on building critical systems to ensure zero interruption to the client\’s operations
- Daily monitoring & responsibility of all main plant & equipment within buildings to ensure a safe working environment for all building occupiers and users
- Monitoring of all main plant & equipment to ensure a safe working environment for all building occupiers and users and proactively identify and rectify faults
- Undertake both ad-hoc and planned maintenance in line with Approved Codes of Practices, British and International Standards, regulations and industry bodies best practice, which also includes SFG20
- Ensure all compliance certification is valid in date, in place and clearly organised
- Communication & liaison with both suppliers & specialist contractors for parts & repair requirements, as dictated by the contract CAFM system aligned with PPM & Reactive activities.
- Liaise with operational teams to ensure compliant, safe and sufficient delivery of services through third party sub-contractors This will include the sign-off of RAMS and issuance of Permit to Work or Authority to Work as appropriate and in-line with Mitie SSOWs.
- Liaise / interface with other external bodies to ensure the smooth delivery of services
- Carry out instructions as required, on M&E related installations or specific requirements generated through Mitie Management.
- Ensure all reactive tasks are raised through the helpdesk and delivered within their SLA
- Reactive attendance to emergency breakdowns including any subsequent fault diagnosis & repair, to ensure the client\’s business continuity is maintained at all times. This may include Out of Hours response from time-to-time
Experience
- To support a strong safety culture across the contract, ensuring appropriate RAMS and safe systems of work in place
- Ensure appropriate training records are in place for the team
- Support operational & QSHE safety meetings, audits, and inspections to ensure overall compliance across the account
- In addition to the duties and responsibilities outlined you may be required to perform other duties assigned and requested by your line manager.
Applicants ideally need to be able demonstrate at least 5 years in a supervisory capacity working with technical teams in either Building Services or Facilities Management. They will be responsible for themselves and others to ensure we maintain a safe and compliant working environment in line with the Health and Safety at Work Act (1974) and subsequent UK and EU amendments. They will provide health and safety management in accordance with our Quality Management System and all legal and statutory requirements.
Essential Skills
- Good Oral and written communication
- Ability to supervise teams and work across all levels of management vertically and horizontally
- Minimum 3 – 5 years\’ experience working within either Building Services or Facilities Management
- Competency and understanding of Statutory Compliance
- IT Literate (Good Maximo & Microsoft Office Skills)
- SFG20 competency and understanding
Qualifications
- Excellent organisational skills
- Problem solving
- Health & Safety trained. Minimum requirement – IoSH Managing Safely
- Good interpersonal and Influencing skills
- Good knowledge of Facilities management and Building services
- Technical report provision
- City and Guilds NVQ level 3 in electrical engineering & Installation or equivalent
- Building services – City and Guilds NVQ level 3 or equivalent
- IET Wiring Regs to 18th edition BS7671:2018
- High Voltage Authorised Persons Course
- City & Guilds 2391 test and inspection – desirable
- Mechanical engineering – NVQ level 3 or equivalent – desirable
- ACOP L8 Legionella Responsible Person
- Holds relevant professional, technical or management qualifications, and experience
Desirable
- Asbestos Responsible Person training
- Maximo Planning & Integration
- Knowledge of Maximo or similar CAFM systems.
- BPSS (Baseline) and will need to obtain SC clearance. DV clearance advantageous
- Previously held positions as Authorised Person for Electrical, Working at Height, confined space and Asbestos highly advantageous
Person Specification
- Experience of daily interaction with operational management & engineers
- Co-ordination and planning skills
- Ability to communicate professionally and effectively, both verbally and in writing, within all levels of the business and to external parties.
- Customer Care – Capable of delivering results and meeting customer expectations
- Self-motivated, tenacious and result-oriented with a positive outlook
- Calm under pressure
- Assertive
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Dan Dyke at
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
- Apply Now
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M&E Engineering Lead - Croydon employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land M&E Engineering Lead - Croydon
✨Tip Number 1
Familiarise yourself with the latest regulations and standards in M&E engineering, especially those relevant to building services. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Network with professionals in the facilities management sector, particularly those who work at Mitie or similar companies. Attend industry events or join online forums to connect with potential colleagues and gain insights into the company culture.
✨Tip Number 3
Prepare to discuss specific examples from your past experience where you've successfully led technical teams or managed complex projects. Highlight your problem-solving skills and ability to maintain compliance with safety regulations.
✨Tip Number 4
Research Mitie's values and recent projects to tailor your conversation during the interview. Showing that you understand their mission and how you can contribute will set you apart from other candidates.
We think you need these skills to ace M&E Engineering Lead - Croydon
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in M&E engineering and supervisory roles. Use specific examples that demonstrate your ability to manage technical teams and maintain compliance with safety regulations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your experience in facilities management and how it aligns with the responsibilities outlined in the job description.
Highlight Relevant Qualifications: Clearly list your qualifications, such as City and Guilds NVQ level 3 in electrical engineering or equivalent. Emphasise any additional training that relates to health and safety, as well as your understanding of statutory compliance.
Showcase Communication Skills: Since good communication is essential for this role, provide examples in your application that demonstrate your ability to liaise effectively with teams, clients, and contractors. This could include experiences where you successfully resolved issues or improved processes.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Showcase Your Technical Expertise
Make sure to highlight your experience with M&E systems and your understanding of statutory compliance. Be prepared to discuss specific projects where you've successfully supervised technical teams, as this will demonstrate your capability for the role.
✨Emphasise Safety Culture
Given the importance of health and safety in this role, be ready to talk about how you've implemented safety protocols in previous positions. Mention any relevant training you've completed, such as IoSH Managing Safely, to show your commitment to maintaining a safe working environment.
✨Demonstrate Strong Communication Skills
Effective communication is key in this position. Prepare examples of how you've liaised with various stakeholders, including suppliers and operational teams, to ensure smooth service delivery. This will illustrate your ability to work across all levels of management.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially in emergency situations. Think of past experiences where you had to react quickly to breakdowns or faults, and be ready to explain your thought process and the outcomes of your actions.
