At a Glance
- Tasks: Ensure a safe shopping experience while providing excellent customer service.
- Company: Join M&S, a leading retail brand with a focus on safety and support.
- Benefits: Earn £14.58 per hour, enjoy 20% discount, and access various employee schemes.
- Other info: Guaranteed 40+ hours per week with opportunities for professional growth.
- Why this job: Be part of a dynamic team that values safety and customer satisfaction.
- Qualifications: Previous security experience preferred; strong communication skills are essential.
The predicted salary is between 14.58 - 14.58 £ per hour.
Job Summary
Retail Security Officer – M&S, Manchester.
Guaranteed 40 hours per week.
Salary £14.58 per hour.
Must be able to cover the following areas: Manchester, Greater Manchester, Stretford, Prestwich, Trafford Centre, Ashton Moss, Stockport, Walkden, Altrincham, Bury the Rock & surrounding areas.
Responsibilities
- Operate in a fast‑paced retail environment, staying alert, responsive and ready to intervene when needed.
- Provide a welcoming store environment, greeting customers and offering professional support to both customers and colleagues.
- Help keep the store safe and secure by preventing loss, responding to incidents, identifying risks and supporting safe ways of working.
- Use store technology, including mobile reporting systems and body‑worn cameras, to support store operations and incident management.
- Remain calm under pressure, responding to challenging situations and supporting emergency procedures with professionalism.
- Work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
- Adapt quickly to changing situations, demonstrating flexibility as retail moves fast and each day is different.
Qualifications
- Previous security experience preferred.
- Valid SIA licence desirable but not essential.
- Strong communication and interpersonal skills.
- Calm, confident and professional approach.
- Proactive mindset with the ability to make sound decisions quickly.
- Passion for customer service and keeping people safe.
- All candidates must provide a 5‑year checkable work history within the UK.
Benefits
- Guaranteed 40+ hours per week.
- 20% colleague discount (after a qualifying period).
- Company‑funded SIA licence renewal.
- Share Incentive Plan.
- Save As You Earn Scheme.
- Cycle to Work Scheme.
- Life Assurance.
- Childcare Voucher Scheme.
- #J-18808-Ljbffr
Support Security Officer in Manchester employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. Located in Dalkeith, this role as a Licensed Security Officer not only provides competitive benefits such as life cover and dental insurance but also fosters personal and professional growth through various opportunities. Join us to be part of a team that values proactive protection and compliance while enjoying unique perks like discounts through MiDeals.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Support Security Officer in Manchester
✨Join Security Community Events
Dive into local security conferences and workshops. These events are goldmines for networking with industry professionals, and they often host recruiters looking for candidates for full-time roles like Support Security Officer. Plus, you can showcase your passion and familiarity with the latest trends!
✨Connect with Industry Experts
Utilise platforms like LinkedIn to follow and connect with leaders in security services. Engage with their content; it shows your interest and can spark conversations that might lead to job opportunities at companies like Mitie Cleaning & Hygiene Services. Don’t hesitate to reach out and ask for insights or informational interviews!
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✨Directly Apply to Mitie Cleaning & Hygiene Services
Don’t forget to apply for the Support Security Officer role directly through our website! It not only ensures that your application is seen by the right eyes but also demonstrates your enthusiasm for joining Mitie Cleaning & Hygiene Services.
We think you need these skills to ace Support Security Officer in Manchester
Some tips for your application 🫡
Highlight Relevant Certifications:When applying for a full-time position in security services, make sure to showcase any relevant certifications you have, like SIA or other security industry qualifications. This adds credibility and shows that you're serious about your career in this field.
Demonstrate Your Attention to Detail:In security roles, attention to detail is crucial. Use your CV and cover letter to provide examples of how you’ve noticed and addressed security vulnerabilities or hazards in past jobs. This will help us see your proactive approach to ensuring safety.
Tailor Your Experience:Don’t just list duties from previous jobs; instead, frame your experiences in a way that relates directly to the role at Mitie Cleaning & Hygiene Services. Whether that's managing a team, conducting risk assessments, or successfully maintaining safety protocols, make this relevant to what we do.
Share Your Availability and Flexibility:Full-time roles often require a degree of flexibility. Make sure to clearly state your availability in your application, especially if you can work various shifts. This shows us your readiness to adapt to the needs of the role at Mitie Cleaning & Hygiene Services.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
In the security services field, it's crucial to familiarise yourself with the latest security protocols and technologies. Brush up on things like surveillance systems, access control, and emergency response procedures. You'll likely face technical questions, so having a couple of solid scenarios or case studies ready can really impress your interviewers at Mitie Cleaning & Hygiene Services.
✨Demonstrate Situational Awareness
Prepare to showcase your situational awareness skills. You might be put in hypothetical scenarios where you need to assess potential risks or respond to incidents. Practising how you’d handle these situations ahead of time can give you the confidence to articulate your thought process during the interview.
✨Emphasise Teamwork & Communication
Since security services often rely on effective teamwork and clear communication, be ready to share examples of how you’ve successfully collaborated in the past. Highlight any instances where you’ve had to relay critical information or work closely with other services – this is key for a role at Mitie Cleaning & Hygiene Services.
✨Prepare for Behavioural Questions
You can expect a variety of behavioural interview questions focusing on your past experiences and how you've handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers. Sharing specific examples from previous security roles or related jobs will help demonstrate your problem-solving abilities and reliability to the team at Mitie Cleaning & Hygiene Services.
