Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and support the Scheduling team to exceed customer expectations.
- Company: Join Mitie, a leading facilities management company with a diverse workforce.
- Benefits: Enjoy flexible benefits, financial wellbeing assistance, and virtual GP access.
- Why this job: Make a real impact by driving a high-performance culture in a dynamic environment.
- Qualifications: Experience in a busy environment with knowledge of compliance and performance metrics.
- Other info: Access diverse training resources and recognition opportunities through Mitie Stars.
The predicted salary is between 36000 - 60000 £ per year.
We are looking for a driven and motivated Scheduling Manager to manage, lead, support and coach the Scheduling team, displaying role model behaviour and exceeding customer expectations and instilling a customer first attitude.
Responsibilities
- Ensure that your team adheres to the task management process in an accurate and timely manner and that they are fully compliant with all service desk processes.
- Perform statistical analysis to ensure that our service commitments meet or exceed business operational criteria.
- Support the Scheduling team to ensure day to day leadership of relevant employees including conduct, performance, attendance, and competence; taking the required and appropriate actions to address any improper conduct or low standards.
- Drive a high-performance culture through performance management and steady development.
Qualifications
- Experience working in a busy and dynamic environment, with knowledge and understanding of Compliance, SLAs, KPIs and facilities management.
- Knowledge of Maximo (or equivalent CAFM systems) and commercial astuteness, with previous experience working in a contract operating workplace.
- Enthusiastic and engaging leader with exceptional communication and organisational skills, and a champion for excellence.
Benefits
- Virtual GP on hand for you and members of your household, with expert advice by video or phone without having to leave home.
- Financial wellbeing assistance through our Salary Finance scheme, including access to 50% of earned pay before payday for a small fee, and competitive loans.
- Flexible lifestyle benefits platform Choices: purchase up to five extra days’ holiday each year, critical illness insurance, dental treatment, technology products, and more.
- Access to high street discounts through our MiDeals platform, cycle-to-work scheme, life cover of up to four times your salary, enhanced pension contributions, save-as-you-earn scheme, and a Mitie Matching Share Plan.
- Recognition via Mitie Stars with cash prizes up for grabs each month and a possibility of a £10,000 top prize at year-end.
- Diverse variety of training and development avenues via a wide selection of learning resources.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Christian Kalugin.
Mobile Scheduling Manager in Manchester employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Scheduling Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how you can contribute to their goals. This will help you stand out as a candidate who truly cares about the position.
✨Tip Number 3
Practice your interview skills with a friend or in front of a mirror. Focus on articulating your experience and how it aligns with the job description. Confidence is key, so the more you practice, the better you'll feel!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Mobile Scheduling Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Mobile Scheduling Manager role. Highlight your experience in scheduling, compliance, and team leadership. We want to see how you can bring your unique skills to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your previous experiences align with our expectations. Let us know why you’re the perfect fit for Mitie!
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples to demonstrate how you've exceeded targets or improved processes in your past roles. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s quick and easy, and ensures your application gets to the right place. We can’t wait to hear from you!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, make sure you understand the key responsibilities of a Mobile Scheduling Manager. Brush up on your knowledge of compliance, SLAs, and KPIs, as well as any relevant CAFM systems like Maximo. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Showcase Your Leadership Skills
Since this role involves managing and coaching a team, be ready to share examples of how you've successfully led teams in the past. Think about specific situations where you drove performance or improved team dynamics. This will help demonstrate your capability as an enthusiastic and engaging leader.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle real-life situations in the scheduling environment. Prepare by thinking through potential challenges, such as managing tight deadlines or addressing low performance. Use the STAR method (Situation, Task, Action, Result) to structure your answers clearly.
✨Emphasise Customer Focus
Mitie values a customer-first attitude, so be sure to highlight your commitment to exceeding customer expectations. Share examples of how you've gone above and beyond for clients in previous roles, and discuss how you plan to instil this mindset within your team.