At a Glance
- Tasks: Manage FM contracts and helpdesk duties at Manchester Airport, ensuring smooth operations.
- Company: Join Mitie, the UK's leading facilities management company with a diverse team.
- Benefits: Enjoy flexible benefits, virtual GP access, and financial wellbeing support.
- Other info: Great career growth opportunities and a chance to earn rewards for hard work.
- Why this job: Be part of a dynamic team making a real impact in a busy environment.
- Qualifications: Experience in facilities management or helpdesk roles is preferred.
The predicted salary is between 22950 - 28050 £ per year.
- A busy and fulfilling role involving typical FM contract management administration and helpdesk duties at Manchester Airport.
- Issuing Maximo work planned & reactive orders to engineers and subcontractors, updating Maximo with notes/closures, chasing updates.
Better places, thriving communities.
- Job Overview
- A busy and fulfilling role involving typical FM contract management administration and helpdesk duties at Manchester Airport.
- Issuing Maximo work planned & reactive orders to engineers and subcontractors, updating Maximo with notes/closures, chasing updates.
Main Duties
- Helpdesk: Handling work orders for reactive and planned works, including assignment to engineers/subcontractors, completion of work orders, uploading documentation, chasing up open jobs.
- Chasing engineers/subcontractors/suppliers for maintenance reports for uploading to Maximo
- Actively review open work orders to ensure attendance/completion within SLA/KPI timeframes where possible and to keep open jobs to a minimum.
- Support with the the preparation and review of data for SLA/KPI monthly reports.
- Administration support issuing POs to contractors and chasing contractors for dates.
- Support with administering the Security ID and permit process when required.
- Collation of documentation to support the application for payment.
- Support with the Issue of quotations for remedial works and projects on site & obtaining quotes from suppliers
- Assist with pulling documentation and data together to support monthly invoicing
- Ordering parts required for remedial works once approved by the client
- Raising /Approval of SAP purchase orders/invoices
- General filing of documents & printing/collating
- Any other duties as required by the Contract Support Manager
- What we are looking for
- Ideally already have experience in a similar facilities management role, helpdesk or contract admin.
- Well organised, methodical and practical approach
- Motivated and adaptable
- Team player willing to work with others and do whatever it takes to deliver performance.
- Excellent IT & communication skills essential
- Polite telephone manner.
- Good Microsoft Excel skills would be beneficial to the role
- Experience using Maximo would be an advantage
Our market-leading offering provides you with benefits that suit your lifestyle.
- We have a virtual GP on hand for you and members of your household.
- So you can get expert advice by video or phone without having to leave your home.
- We offer financial wellbeing assistance through our Salary Finance scheme.
- For example, you could access 50% of your earned pay before payday for a small fee.
- Salary Finance also offers competitive loans.
- When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices.
- You might choose to purchase up to five extra days’ holiday each year.
- You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost.
• There are many choices!
- We give you access to high street discounts from thousands of well-known retailers, gyms and more through our Mi Deals platform.
- And we have a cycle-to-work scheme.
- Life cover of up to four times your salary is available.
- We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
- We award our employees with Mitie Stars as recognition for their hard work.
- There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Ashish Gautam at ashish. gautam@mitie. com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally.
We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
Looking to move roles but not leaving the Mitie family? Why not share your experience with others about life at Mitie?
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Contract Co-Ordinator in Manchester employer: Mitie Cleaning & Hygiene Services
Mitie Cleaning & Hygiene Services is an excellent employer, offering a supportive work culture that prioritises employee wellbeing and development. Located in Dalkeith, this role as a Licensed Security Officer not only provides competitive benefits such as life cover and dental insurance but also fosters personal and professional growth through various opportunities. Join us to be part of a team that values proactive protection and compliance while enjoying unique perks like discounts through MiDeals.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
