At a Glance
- Tasks: Ensure a safe and welcoming environment for customers and colleagues in a retail setting.
- Company: Join the iconic M&S team, known for its commitment to safety and customer service.
- Benefits: Earn £13.96 per hour, enjoy discounts, and access various employee schemes.
- Other info: Part-time role with 25+ hours per week and opportunities for growth.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: Previous security experience preferred; strong communication skills are essential.
Location: M&S Maidenhead, 60 High Street, Maidenhead, SL6 1PY
Salary: £13.96 per hour, part‑time position 25+ hours per week.
Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.
Responsibilities
- Operate in a fast‑paced retail environment, staying alert, responsive and ready to step in when needed.
- Provide customer service by greeting customers and delivering professional support to both customers and colleagues.
- Help keep our stores safe and secure, preventing loss, responding to incidents, identifying risks and supporting safe ways of working.
- Use store technology, including mobile reporting systems and body‑worn cameras, to support store operations and incident management.
- Stay calm under pressure, responding to challenging situations or supporting emergency procedures with professionalism and confidence.
- Collaborate closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
- Adapt quickly to changing situations to support the store when needed.
Qualifications
- Previous security experience preferred.
- Valid SIA licence desirable, although not essential.
- Strong communication and interpersonal skills.
- Calm, confident and professional approach.
- Proactive mindset with the ability to make sound decisions quickly.
- Genuine passion for customer service and keeping people safe.
- All candidates must be able to provide a 5‑year checkable work history within the UK.
Benefits
- £13.96 per hour
- Part‑time position 25+ hours per week
- 20% colleague discount (after a qualifying period)
- Company‑funded SIA licence renewal
- Share Incentive Plan
- Save As You Earn Scheme
- Cycle to Work Scheme
- Life Assurance
- Childcare Voucher Scheme
Apply today to make a difference in a thriving community.
Security Officer in Maidenhead employer: Mitie Cleaning & Hygiene Services
Join M&S as a Security Officer in Maidenhead, where you will be part of a dynamic team dedicated to ensuring a safe and welcoming environment for both customers and colleagues. With competitive pay, a range of employee benefits including a generous colleague discount and opportunities for professional development, M&S fosters a supportive work culture that values your contributions and encourages growth. Experience the satisfaction of making a difference in a thriving community while enjoying the perks of working for a respected retail leader.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Maidenhead
✨Get Involved in Local Security Communities
Join online forums and local meetups related to security services. Engaging in discussions, sharing insights, and networking with professionals can really up your chances of landing a part-time role with companies like Mitie Cleaning & Hygiene Services. Look out for local events or workshops that can provide valuable connections!
✨Showcase Your Skills Publicly
Consider volunteering for local events where security services are needed. This not only gives you hands-on experience but also provides a platform to demonstrate your skills to potential employers, including Mitie Cleaning & Hygiene Services. Make sure to document your experiences and share them on social media or community pages!
✨Leverage Your Network
Tap into your personal network to let people know you’re on the lookout for part-time opportunities in security services. You’d be surprised how many people might have connections or know someone hiring! Regularly check in with friends or former colleagues working in the field.
✨Apply Directly Through Us
Don’t forget to check our website for part-time openings with Mitie Cleaning & Hygiene Services! Applying directly gives you a better chance of being noticed, and it’s a great way to express your interest in the specific roles they have available in security services.
Some tips for your application 🫡
Show Off Your Certifications:In the security services field, having relevant certifications can set you apart from the crowd. If you’ve got certifications like SIA, make sure you include them upfront in your CV. This shows you’re serious and knowledgeable about the industry!
Highlight Your Experience:Whether it’s previous roles in security, surveillance, or even customer service, showcasing relevant experience is key. Make sure to mention specific duties you’ve performed that relate to the job at Mitie Cleaning & Hygiene Services. This demonstrates that you know what the role entails and you're ready to jump in.
Tailor Your Cover Letter:For a part-time role like this, it's a good idea to express your motivation for wanting to work at Mitie Cleaning & Hygiene Services specifically. Mention how your availability aligns with their needs and what you’re hoping to learn. We love seeing enthusiasm and a willingness to grow!
Add Availability and Flexibility:For part-time positions, your availability can be a deciding factor. In your CV or cover letter, don’t forget to outline when you can work, and if you're open to various shifts. This flexibility can be a big plus for Mitie Cleaning & Hygiene Services, showing you’re ready to contribute wherever needed.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Protocols
Familiarise yourself with common security protocols and procedures. Be ready to discuss your understanding of risk assessment, emergency response tactics, and how you would handle specific scenarios. It’s worth brushing up on the latest trends in the security industry too, so you can talk about where you see the field heading.
✨Showcase Relevant Experience
Even if it's part-time, highlight any previous experience in security or related roles. If you’ve done anything from bouncer work to volunteering at events, prepare to share how those experiences have equipped you with the skills required for this role at Mitie Cleaning & Hygiene Services.
✨Demonstrate Communication Skills
In security services, clear communication is key. Be prepared to answer questions about how you would interact with the public and work as part of a team. Think of examples where you’ve effectively communicated during tense situations and how that helped resolve issues.
✨Flexible Availability Matters
As this is a part-time role, be clear about your availability. Employers often need flexibility for shifts, especially during peak hours or events. Be upfront about when you can work, and show your willingness to adapt to meet the team's needs.