At a Glance
- Tasks: Provide top-notch customer service while ensuring a safe shopping environment.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, paid breaks, and access to great employee perks.
- Other info: Opportunities for progression and development in a supportive team.
- Why this job: Make a difference by keeping customers and colleagues safe in a dynamic retail setting.
- Qualifications: SIA licence preferred; training available for the right candidates.
The predicted salary is between 30000 - 30000 £ per year.
Pay rate: £14.51 per hour
Work shifts: various; to be discussed at interview
Mitie is looking for a Retail Security Officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Qualifications
It is preferable that you hold a current SIA licence or SIA Certificates (though training to obtain a licence can be provided in some circumstances).
Vetting
A full 5‑year checkable employment and education history is required; failure to provide this may result in offer withdrawal or termination.
Main duties
- Deliver industry‑leading customer service
- Deter violence and public‑order offences
- Conduct store patrols
- Utilise CCTV systems to support the reduction of crime and stock loss
- Liaise with store management teams
- Liaise with Police and crime partnerships where required to foster a working relationship to support the reduction of crime in store
- Wear body‑worn CCTV to increase safety for colleagues and customers
Benefits
- Contracted hours
- Annual leave entitlement
- Pension and life insurance schemes
- Free uniform supplied
- SIA Re‑licensing programme
- Comprehensive induction and training programme
- Access to Mitie’s outstanding employee benefits, including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Retail Security Officer - SIA Licensed in Maidenhead employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including comprehensive training and apprenticeship schemes, Mitie offers a supportive work culture where every Retail Security Officer can thrive. Located in a dynamic retail environment, employees benefit from competitive pay, generous annual leave, and access to a range of outstanding employee benefits, making it a rewarding place to build a career.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer - SIA Licensed in Maidenhead
✨Tip Number 1
Make sure you research Mitie and their values before your interview. Knowing what they stand for will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice common interview questions related to customer service and security. We want you to be ready to showcase your skills in delivering exceptional service while ensuring a safe environment.
✨Tip Number 3
Dress smartly and professionally for your interview. First impressions matter, and looking the part can help you feel more confident when discussing your experience and qualifications.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows that you’re serious about joining the Mitie team.
We think you need these skills to ace Retail Security Officer - SIA Licensed in Maidenhead
Some tips for your application 🫡
Show Off Your Customer Service Skills:We want to see how you can deliver exceptional customer service. Make sure to highlight any relevant experience in your application, especially if you've worked in retail or security before!
Be Clear About Your SIA Licence:If you hold a current SIA licence or certificates, let us know! If not, don’t worry – we can provide training in some cases. Just be honest about your qualifications.
Detail Your Experience with Crime Prevention:Talk about any past roles where you’ve had to deter crime or handle public-order offences. We’re looking for candidates who can help create a safe shopping environment.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and get you started on this exciting journey with Mitie!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Retail Security Officer. Familiarise yourself with how to deliver exceptional customer service while ensuring safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your SIA Knowledge
If you hold an SIA licence or certificates, be ready to discuss your experience and how it relates to the job. If you're in training for your licence, mention this and express your eagerness to learn. Employers love candidates who are proactive about their qualifications!
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with a potential theft or managing a public disturbance. Think through some scenarios beforehand and prepare your responses. This will demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Emphasise Teamwork and Communication
As a Retail Security Officer, you'll need to liaise with store management and possibly the police. Highlight any past experiences where you've worked as part of a team or communicated effectively with others. This shows that you can build relationships and work collaboratively to create a safe environment.
