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For Companies At a Glance
- Tasks: Escort and transport immigration residents while ensuring their safety and dignity.
- Company: Join a supportive team at Luton Airport with a focus on community care.
- Benefits: Competitive salary, paid training, career growth, and generous holiday allowance.
- Other info: Flexible shifts, structured work-life balance, and opportunities for leadership roles.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: No experience needed; just bring strong communication and problem-solving skills.
The predicted salary is between 29000 - 37000 £ per year.
Better places, thriving communities.
Detainee Custody Officer – Luton DCO Airport Based
Salary £32,635 based on 42 hours per week. There will be an assessment day held on 26 January 2026, with a proposed start date of 9 March 2026.
Who We're Looking For
- Respectful, caring, and resilient individuals
- Strong communication and interpersonal skills
- A calm and non-judgemental approach
- Great problem-solving abilities
- The ability to stay composed under pressure
What You'll Be Doing
As an In-Country Escorting DCO at the Vehicle Base, you'll be responsible for:
- Escorting and transporting immigration residents within the UK
- Driving a small minibus-sized vehicle and ensuring the safe transportation of those in your care
- Maintaining high security and safety standards while treating residents with dignity and respect
As an In-Country Escorting DCO at Luton Airport DCO, you'll be responsible for:
- Providing care to immigration residents in a fixed location
- Maintaining high security and safety standards while treating residents with dignity and respect
This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365-day operation.
No Experience? No Problem!
No prior experience or qualifications are needed—full training and support will be provided. If you have experience handling challenging situations or working with people in distress, it would be a plus.
Your journey begins with a 4-week paid training course, including a control and restraint training course. Over the next 13 months, you'll receive on-the-job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Why Join Us?
- Work-life balance – structured shifts for stability, up to 1 year in advance so you can plan your goals and travel.
- Career growth – start with a Level 3 Apprenticeship, with opportunities for leadership roles.
- Continued personal development with full support given to enhance your career.
- Free parking and uniform.
- Training: 4-week fully paid training course.
- A great selection of benefits including access to online GP services, share options and a generous holiday allowance.
- Pension and Life assurance.
- Reward.
Detention Custody Officer - Luton employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Detention Custody Officer - Luton
✨Tip Number 1
Get to know the company! Research their values and mission, especially around community and care. This will help you connect your personal experiences to what they’re looking for during interviews.
✨Tip Number 2
Practice your communication skills! Since strong interpersonal skills are key for this role, try role-playing common interview scenarios with a friend or family member to boost your confidence.
✨Tip Number 3
Showcase your problem-solving abilities! Think of examples from your past where you’ve handled challenging situations calmly. This will demonstrate your resilience and ability to stay composed under pressure.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the details about the assessment day and training opportunities right there.
We think you need these skills to ace Detention Custody Officer - Luton
Some tips for your application 🫡
Be Yourself: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and what makes you unique.
Tailor Your Application: Make sure to read the job description carefully and highlight how your skills match what we're looking for. Use specific examples from your past that demonstrate your strong communication and problem-solving abilities.
Keep It Clear and Concise: We appreciate a well-structured application. Keep your sentences clear and to the point, and avoid jargon. This helps us understand your qualifications quickly and easily.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it without any hiccups!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key skills required, such as strong communication and problem-solving abilities. This will help you demonstrate how your experiences align with what they’re looking for.
✨Showcase Your People Skills
Since this role involves working closely with individuals in distress, be prepared to discuss your interpersonal skills. Think of examples where you've successfully handled challenging situations or provided support to others. This will show that you can remain calm and respectful under pressure.
✨Prepare for Scenario Questions
Expect scenario-based questions during the interview. They might ask how you would handle a specific situation involving a detainee. Practice your responses by thinking through potential scenarios and how you would apply your problem-solving skills while maintaining safety and dignity.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training process, team dynamics, or opportunities for career growth. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.