At a Glance
- Tasks: Help manage a vibrant leisure centre and lead cleaning and reception teams.
- Company: Join a dynamic team at a popular leisure centre in East Leake.
- Benefits: Enjoy a competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Be part of an inclusive team dedicated to safeguarding and promoting welfare.
- Why this job: Make a difference in your community while developing valuable management skills.
- Qualifications: Experience in a similar role and strong communication skills are essential.
The predicted salary is between 25000 - 30000 € per year.
Location: East Leake, Loughborough
Working Hours: 37.5 hours per week
Responsibilities:
- Assist in delivering the leisure service for the client, including opening or closing the centre on a rotating shift pattern.
- Manage cleaning and reception teams to maintain high standards and support the Activ Kidz brand.
- Ensure the centre is clean and presentable and manage new and existing bookings, including invoicing.
- Assist in all aspects of health and safety within the centre and deliver monthly toolbox talks to staff.
- Log annual leave, sickness and perform line manager responsibilities for the cleaning and reception teams.
- Assist with marketing plans for the centre in collaboration with the Leisure Centre Manager.
- Open and close the facility on time in accordance with site procedures.
- Complete monthly analysis of customer comments and recommend improvements.
- Provide cover to the FM team for locking and unlocking school facilities.
Essential Qualifications:
- NPLQ and Pool Plant Qualification
Desirable Qualifications:
- Gym Level 2
- ASA Level 2 Swim Teaching Qualification
Additional Requirements:
- Applicants must have relevant experience in a similar role and excellent Microsoft Office skills (Word, Excel, PowerPoint).
- Strong written and verbal communication skills, excellent customer service, time-management skills and the ability to prioritise a changing workload are also required.
Safeguarding and DBS:
Mitie is committed to safeguarding and promoting the welfare of children and young people. Successful candidates will be subject to an enhanced DBS check and satisfactory references. If you work in regulated activity you are subject to the following:
It is a criminal offence for people barred from working regulated activity to apply for roles that require them to work unsupervised with that group. This post is exempt from the Rehabilitation of Offenders Act 1974; Mitie may ask applicants to declare all convictions and cautions.
Inclusive Recruitment:
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition requiring reasonable adjustments during recruitment, please let us know.
Assistant Manager in Loughborough employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on being an exceptional employer, offering a supportive work culture that values teamwork and personal development. Located in the vibrant community of East Leake, Loughborough, our leisure centre provides employees with opportunities for growth through training and hands-on experience, all while contributing to the well-being of our local community. With a commitment to inclusivity and safeguarding, we ensure that every team member feels valued and empowered to make a difference.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager in Loughborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the leisure industry and let them know you're on the hunt for an Assistant Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Familiarise yourself with their services and think about how your experience aligns with their needs. This will help you stand out as a candidate who truly gets what they're all about.
✨Tip Number 3
Showcase your skills during the interview! Be ready to discuss your experience managing teams, handling customer service, and ensuring health and safety standards. Use specific examples to demonstrate how you've excelled in similar roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Assistant Manager in Loughborough
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Assistant Manager role. Highlight your relevant experience in managing teams and delivering excellent customer service, as these are key aspects of the job.
Show Off Your Qualifications:Don’t forget to mention your NPLQ and Pool Plant qualifications! If you have any additional certifications like Gym Level 2 or Swim Teaching, make them stand out. We love seeing candidates who are well-qualified!
Be Clear and Concise:When writing your application, keep it straightforward. Use clear language and bullet points where possible to make it easy for us to see your skills and experiences at a glance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Assistant Leisure Centre Manager. Familiarise yourself with the key tasks like managing cleaning and reception teams, handling bookings, and ensuring health and safety standards. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with customers, be prepared to discuss your previous experiences in customer service. Think of specific examples where you went above and beyond to ensure customer satisfaction. This will demonstrate your ability to maintain high standards and support the Activ Kidz brand effectively.
✨Prepare for Health and Safety Questions
Given the importance of health and safety in this position, brush up on relevant regulations and best practices. Be ready to discuss how you would conduct toolbox talks and manage safety protocols. Showing that you take these responsibilities seriously will set you apart from other candidates.
✨Demonstrate Your Team Management Skills
As you'll be managing teams, it's crucial to highlight your leadership experience. Prepare to talk about how you've successfully managed teams in the past, dealt with conflicts, or improved team performance. This will reassure the interviewers that you can handle line manager responsibilities effectively.
