At a Glance
- Tasks: Lead and train a cleaning team to maintain high standards in a busy shopping centre.
- Company: Join Landsec, a dynamic company focused on creating vibrant retail spaces.
- Benefits: Enjoy competitive pay, holiday entitlement, and discounts at top retailers.
- Other info: Flexible hours and career development opportunities in a supportive team.
- Why this job: Make a real impact by ensuring cleanliness and customer satisfaction in a lively environment.
- Qualifications: Previous cleaning experience and strong leadership skills are essential.
The predicted salary is between 30000 - 31000 £ per year.
We are looking for a Cleaning Supervisor to join our team at Southside Shopping Centre, Wandsworth. This is a hands‑on role suited to someone with previous cleaning experience, strong communication skills, and the ability to lead by example within a fast‑paced retail environment.
Responsibilities
- Manage and support the cleaning team on shift
- Ensure all cleaning tasks are completed to a high standard and within agreed SLA requirements
- Maintain high standards across malls, toilets, back of house areas and external environments
- Ensure cleaning equipment is clean, safe and used correctly
- Support with staff training, development and performance management
- Monitor stock levels, uniforms and cleaning consumables
- Complete audits, reports and use mobile devices for operational data/tasks
- Ensure all Health & Safety procedures and company policies are followed
- Deliver excellent customer service and professionally handle issues or escalations
- Work closely with the wider site management team to maintain high presentation standards across the shopping centre
Qualifications
- Previous cleaning experience is essential
- Previous supervisory or Duty Manager experience preferred
- Good English communication and customer service skills
- Ability to lead a team and work independently
- Reliable, proactive and hardworking attitude
- Flexible approach to working hours and operational needs
- Comfortable using mobile devices and completing basic reporting tasks
- Strong understanding of cleaning standards
Benefits
- Holiday entitlement and pension contributions
- Access to MiDeals discounts across hundreds of high street retailers
- Virtual GP and wellbeing support services
- Career development and training opportunities
- Recognition schemes including Mitie Stars rewards
- A supportive team environment within a busy retail destination
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know.
Shopping Centre Cleaning Supervisor – Lead & Train Team in London employer: Mitie Cleaning & Hygiene Services
At Landsec, we pride ourselves on being an excellent employer, offering a supportive team environment at the vibrant Southside Shopping Centre in Wandsworth. Our commitment to employee growth is reflected in our career development and training opportunities, alongside benefits such as holiday entitlement, pension contributions, and access to exclusive discounts. Join us to lead a dedicated cleaning team while enjoying a rewarding work culture that values inclusivity and recognition.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Shopping Centre Cleaning Supervisor – Lead & Train Team in London
✨Tip Number 1
Get to know the company culture! Before your interview, check out Landsec's values and mission. This way, you can tailor your answers to show how you fit right in with their vibe.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your cleaning experience and leadership skills, as these are key for the Cleaning Supervisor role.
✨Tip Number 3
Dress the part! Even though it’s a cleaning supervisor position, looking smart and professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a chance to reiterate why you’re the best fit for the team!
We think you need these skills to ace Shopping Centre Cleaning Supervisor – Lead & Train Team in London
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous cleaning experience in your application. We want to see how you've led teams and maintained high standards in similar roles, so don’t hold back!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use straightforward language that reflects your communication skills, as we value clarity just as much as you do!
Tailor Your Application:Take a moment to tailor your application to the specific role. Mention how your skills align with the responsibilities listed in the job description, especially around team leadership and customer service.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Cleaning Standards
Make sure you brush up on the cleaning standards and procedures relevant to the role. Be ready to discuss how you’ve maintained high standards in previous positions, as this will show your understanding of what’s expected in a fast-paced retail environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Think about specific situations where you trained staff or handled performance issues. This will demonstrate your ability to manage and support a cleaning team effectively.
✨Communicate Clearly
Since strong communication skills are key for this role, practice articulating your thoughts clearly. You might be asked how you would handle customer service issues, so have a few scenarios in mind where you resolved conflicts or escalated issues professionally.
✨Familiarise Yourself with Health & Safety Procedures
Review the health and safety protocols related to cleaning. Be prepared to discuss how you ensure compliance in your work. This shows that you take safety seriously and understand its importance in maintaining a clean and safe environment.
