At a Glance
- Tasks: Ensure safety and security for DWP staff and visitors across various sites.
- Company: Join Mitie, a leader in security services with a commitment to diversity.
- Benefits: Flexible benefits, virtual GP access, discounts, and career development opportunities.
- Other info: Dynamic role with opportunities for recognition and growth.
- Why this job: Make a real difference by providing a safe environment while gaining valuable experience.
- Qualifications: Previous security experience and a valid DS licence required.
The predicted salary is between 12 - 15 £ per hour.
Mitie is seeking passionate Security Guards to support the Department for Work and Pensions (DWP) across various sites in Kingston and surrounding areas.
Job Overview
- Provide flexibility to travel between DWP sites.
- Ensure a safe and secure environment for DWP staff, visitors, and property.
- Patrol premises regularly to identify potential security threats.
- Monitor and control access to the building, ensuring proper identification and verification.
- Respond effectively to emergencies or suspicious situations.
- Liaise with local law enforcement and emergency services as needed.
- Provide a high level of customer service and assist staff and visitors with security-related matters.
- Conduct routine security checks and submit incident reports as appropriate.
- Adhere to Mitie and DWP security policies, procedures, and regulations.
Security and Health & Safety
- Report any health and safety hazards immediately.
- Stay alert to threats or changes in the work environment and take appropriate action to reduce risks.
- Use common sense and initiative; involve others if a situation appears threatening.
- Maintain professional conduct with difficult customers.
- Complete accurate incident notebooks promptly for the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Call emergency services and the Communication Centre to report all incidents.
What We Are Looking For
- Previous security experience.
- DS licence (required).
Benefits
- Flexible benefits scheme with options such as dental insurance, dining cards, technology purchases, and more.
- Access to virtual GP consultations for you and household members.
- Salary Finance scheme to access pay before payday.
- Discounts through MiDeals platform and a cycle-to-work scheme.
- Life cover up to your annual salary or £10,000.
- Save-as-you-earn scheme and Mitie Matching Share Plan.
- Recognition through Mitie Stars and monthly cash prizes.
- Career development and training opportunities.
Together our diversity makes us stronger.
ReliefOfficer in London employer: Mitie Cleaning & Hygiene Services
Mitie is an excellent employer for those seeking a rewarding role in security, particularly as a Relief Officer supporting the Department for Work and Pensions in Kingston. With a strong commitment to employee well-being, Mitie offers a flexible benefits scheme, career development opportunities, and a supportive work culture that values diversity and recognition. Employees enjoy access to various perks, including virtual GP consultations and discounts, making it a great place to grow professionally while ensuring a safe environment for the community.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land ReliefOfficer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security scenarios. Think about how you'd handle emergencies or suspicious situations. We want to show that we can think on our feet!
✨Tip Number 3
Dress the part! First impressions matter, especially in security roles. We should aim for a smart, professional look that reflects our commitment to safety and customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace ReliefOfficer in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous security experience and any relevant qualifications, like your DS licence. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your strengths!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the role and how you can contribute to keeping DWP sites safe. Keep it concise but engaging – we love a good story!
Showcase Your Customer Service Skills:Since this role involves assisting staff and visitors, make sure to highlight any customer service experience you have. We value a friendly approach, so let us know how you’ve handled difficult situations in the past.
Apply Through Our Website:We encourage you to apply directly through our website for a smoother application process. It’s quick and easy, and you’ll get all the info you need about the role and benefits right there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Relief Officer, like monitoring access and responding to emergencies. This will show that you're serious about the role and ready to keep everyone safe.
✨Demonstrate Customer Service Skills
Since you'll be interacting with staff and visitors, it's crucial to highlight your customer service experience. Think of examples where you've handled difficult situations or provided assistance effectively. This will help you stand out as someone who can maintain professionalism under pressure.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific security scenarios. Practice responses to potential situations, like dealing with a suspicious person or reporting an incident. This will help you think on your feet and show that you can act decisively when it matters.
✨Show Your Flexibility
Since the job requires travelling between different DWP sites, emphasise your flexibility and willingness to adapt. Share any past experiences where you've had to adjust quickly to new environments or schedules. This will demonstrate that you're ready to meet the demands of the role.
