At a Glance
- Tasks: Protect customers and assets while ensuring safety and compliance at Lewisham Shopping Centre.
- Company: Join Mitie, a leading facilities management company with a diverse workforce.
- Benefits: Enjoy flexible benefits, virtual GP access, and potential cash prizes for your hard work.
- Other info: Flexible shifts available, including days and nights, with excellent career growth opportunities.
- Why this job: Make a real difference in security while developing your skills in a dynamic environment.
- Qualifications: Previous security experience and SIA licence preferred; training provided for continuous development.
The predicted salary is between 15 - 15 £ per hour.
LEWISHAM SHOPPING CENTRE - SE13 7HB
£15.18 PER HOUR - RELIEF OFFICER Including - Days and Night Shifts
Job Responsibilities
- To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes.
- Delivering results that meet and/or exceed the Key performance indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- To undertake additional training to ensure continuous self-development.
Main Duties
- To be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- To be compliant with Industry and Statutory Legislation (you are required to obtain a front-line licence in either Security Guarding or Door Supervision), which must be worn at all times whilst carrying out your duties.
- The Customer also requires a CCTV PSS SIA Licence. There are also additional courses that are contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodology and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- To undertake additional training to ensure continuous self-development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- You are required to ensure you renew your licence 16 weeks before expiry.
Security and Health & Safety
- Look out for, and to immediately report, any Health & Safety hazards, or potential hazards, on site.
- Stay alert to any threats or changes within the work environment in order to take the appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- To maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- To ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- To call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience
- SIA License
- CCTV License Advantageous
Benefits
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP for you and household, financial wellbeing assistance through Salary Finance, and a flexible benefits platform called Choices to tailor benefits. You can access various perks such as dental insurance, dining cards, shopping discounts, cycle-to-work, life cover, save-as-you-earn, and a Mitie Matching Share Plan. Mitie Stars recognises employee effort with cash prizes each month and a potential top prize of £10,000 at year-end. We support diverse training and development through a wide range of resources and are committed to inclusive recruitment. If you require reasonable adjustments during recruitment due to disability or long-term condition, please contact us.
Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company with clients across banking, government, hospitals and schools.
Join Our Team
Together our diversity makes us stronger.
Relief Security Officer - Lewisham Shopping Centre in London employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer, offering a supportive work culture that prioritises employee development and well-being. With competitive pay and a comprehensive benefits package tailored to individual lifestyles, including flexible working options and diverse training opportunities, employees at Lewisham Shopping Centre can thrive in their roles while contributing to a secure environment. Join us to be part of a team that values your contributions and fosters a sense of belonging.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Security Officer - Lewisham Shopping Centre in London
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Lewisham Shopping Centre and Mitie. Understanding their values and what they stand for will help you connect better during the conversation.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your previous security experience.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you’re dressed smartly for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up! After your interview, don’t forget to send a quick thank-you email. It’s a nice touch that keeps you fresh in their minds and shows your enthusiasm for the role.
We think you need these skills to ace Relief Security Officer - Lewisham Shopping Centre in London
Some tips for your application 🫡
Know the Job Inside Out:Before you start writing your application, make sure you understand the role of a Relief Security Officer. Familiarise yourself with the job responsibilities and requirements listed in the description. This will help you tailor your application to show how your experience aligns with what we're looking for.
Show Off Your Experience:Highlight any previous security experience you have, especially if you hold an SIA or CCTV licence. We want to see how your background makes you a great fit for this role, so don’t be shy about sharing relevant examples from your past jobs.
Be Professional Yet Personal:While we appreciate professionalism, don’t forget to let your personality shine through! Use a friendly tone in your application to show us who you are. We’re looking for someone who can maintain professional conduct but also connect with people.
Apply Through Our Website:Make sure to submit your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at StudySmarter!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you’re familiar with the published Assignment Instructions (AI's) for the role. This shows that you’re proactive and understand the expectations of the job. Be ready to discuss how you would handle specific scenarios based on these instructions.
✨Highlight Relevant Experience
If you have previous security experience, be sure to highlight it during your interview. Share specific examples of how you’ve successfully managed security situations or adhered to safety protocols. This will demonstrate your capability and reliability in the role.
✨Show Your Commitment to Training
Mention your willingness to undertake additional training and continuous self-development. Discuss any relevant courses you’ve completed or are interested in, especially those related to security and health & safety. This shows that you’re dedicated to improving your skills and staying compliant with industry standards.
✨Stay Calm Under Pressure
Security roles can be challenging, so it’s important to convey your ability to maintain professionalism in difficult situations. Prepare to share examples of how you’ve handled stressful scenarios in the past, demonstrating your problem-solving skills and ability to stay alert and composed.
