At a Glance
- Tasks: Deliver top-notch customer service while ensuring a safe shopping environment.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, paid breaks, and access to amazing employee perks.
- Other info: Great opportunities for progression and development in a supportive team.
- Why this job: Make a real difference by keeping customers and colleagues safe every day.
- Qualifications: SIA licence preferred, but training can be provided for the right candidate.
The predicted salary is between 24000 - 30000 £ per year.
Mitie is looking for a Retail security officer who can deliver exceptional customer service whilst creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Qualifications
It is preferable that you hold a current SIA licence or SIA certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5‐year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment terminated.
Main Duties
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support in the reduction of crime and increase colleague and customer safety
Benefits To Working With Mitie Include
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re‐licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services.
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Relief Corporate Security Officer in London employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer that prioritises the safety and well-being of both its employees and customers. With a strong focus on professional development, including comprehensive training programmes and apprenticeship schemes, Mitie fosters a supportive work culture where every team member can thrive. Located in a dynamic retail environment, employees enjoy competitive benefits such as paid breaks, annual leave, and access to exclusive discounts, making it a rewarding place to build a career in security.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Relief Corporate Security Officer in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give us insider info about the company culture and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you’d handle difficult situations, as they’ll want to see your problem-solving skills in action.
✨Tip Number 3
Show off your customer service skills! During interviews, share examples of how you’ve gone above and beyond to help customers. It’s all about creating that safe shopping environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Relief Corporate Security Officer in London
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for both customers and colleagues.
Be Clear About Your Qualifications:If you hold an SIA licence or relevant certificates, shout about it! If not, don’t worry – just mention your willingness to undergo training. We appreciate honesty and enthusiasm!
Detail Your Experience:We love to see a full 5-year checkable employment/education history. Make sure to include all relevant roles and responsibilities that showcase your ability to deter crime and maintain safety.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you on the path to joining our team at Mitie.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Relief Corporate Security Officer. Familiarise yourself with the key duties like delivering exceptional customer service and conducting patrols. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this position involves creating a safe shopping environment, be prepared to discuss your previous experiences in customer service. Think of specific examples where you successfully handled difficult situations or contributed to a positive customer experience. This will show that you can balance security with excellent service.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various security scenarios. Practice responses to potential situations, such as dealing with theft or managing public disturbances. This will not only showcase your problem-solving skills but also your ability to think on your feet.
✨Highlight Your Teamwork Abilities
As you'll be liaising with store management and possibly the police, emphasise your ability to work well in a team. Share examples of how you've collaborated with others in past roles to achieve common goals. This will illustrate your capability to foster great working relationships, which is crucial for this job.
