At a Glance
- Tasks: Support compliance and coordinate engineering service delivery for Transport for London.
- Company: Join Mitie, a leader in facilities management with a supportive team culture.
- Benefits: Professional development opportunities and a chance to work on a high-profile client contract.
- Other info: Inclusive recruitment process with adjustments available for those who need them.
- Why this job: Make a real impact by ensuring compliance and improving service standards.
- Qualifications: Experience in Building Services or Facilities Management and strong organisational skills.
The predicted salary is between 30000 - 40000 € per year.
At Mitie we are looking for a Compliance & Operations Coordinator to support the Transport for London contract. The role involves maintaining full compliance, improving assurance standards and coordinating engineering service delivery across a complex portfolio.
Responsibilities
- Ensure the Transport for London contract maintains full compliance across the portfolio, aligned with contractual, statutory and client-specific requirements while supporting governance across Mitie activities.
- Coordinate works delivery including scheduling, booking access, liaising with suppliers, managing documentation and ensuring all works are completed, closed out and fully evidenced.
- Review and ensure all Statements of Safe Work (SSOW), RAMS and health & safety documentation are compliant with contract and engineering standards.
- Support small works and minor projects by managing quotations, raising purchase orders, issuing instructions and tracking completion.
- Maintain CAFM systems (Maximo, Concept Evolution) and asset data, analysing compliance and performance trends to identify risks and improvement opportunities.
Required Qualifications
- Previous experience within Building Services or Facilities Management, supporting hard services delivery in a complex environment.
- Strong administrative, organisational and analytical skills with experience managing multiple workstreams and datasets.
- Working knowledge of CAFM systems, Microsoft Excel and engineering compliance processes.
- Confident communication skills with the ability to engage professionally with clients, suppliers and stakeholders.
- Understanding of SFG20 maintenance standards and asset management principles (desirable).
Benefits
- Professional development opportunities in compliance, asset management and engineering assurance.
- Supportive team delivering exceptional service across a high-profile client contract.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition and need us to make reasonable adjustments during the recruitment process, please let us know by emailing Shivam Sharma.
Operation & Assurance Support in London employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on being an excellent employer, offering a supportive work culture that fosters professional development and growth opportunities in compliance and engineering assurance. Located in Greenwich, London, our team is dedicated to delivering exceptional service on high-profile contracts, ensuring that every employee feels valued and empowered to contribute to our success.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Operation & Assurance Support in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role thoroughly. Understand their values and how your skills align with their needs. This will help you stand out and show that you're genuinely interested in the position.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to build confidence. Focus on articulating your experience and how it relates to the role of Compliance & Operations Coordinator.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Operation & Assurance Support in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Operation & Assurance Support. Highlight your experience in compliance and operations, especially in building services or facilities management. We want to see how your skills align with what we're looking for!
Showcase Your Skills:Don’t just list your qualifications; demonstrate them! Use specific examples from your past roles that showcase your strong administrative, organisational, and analytical skills. We love seeing how you’ve managed multiple workstreams and datasets.
Be Clear and Concise:When writing your application, keep it clear and to the point. Avoid jargon unless it’s relevant to the role. We appreciate straightforward communication, so make sure your application reflects that!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Compliance Basics
Make sure you brush up on compliance standards relevant to the role. Understand the key regulations and requirements that govern the Transport for London contract, as well as any specific client needs. This will show your interviewer that you're not just familiar with the role but also genuinely interested in ensuring compliance.
✨Showcase Your Organisational Skills
Prepare examples of how you've successfully managed multiple workstreams in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses. Highlight your experience with CAFM systems and how you've used them to improve service delivery or compliance in previous roles.
✨Communicate Confidently
Practice your communication skills before the interview. Be ready to discuss how you've engaged with clients, suppliers, and stakeholders in a professional manner. Think of scenarios where your communication made a difference in project outcomes, and be prepared to share those stories.
✨Demonstrate Analytical Thinking
Be prepared to discuss how you've analysed data to identify risks and improvement opportunities in past roles. Bring examples of how you've used tools like Microsoft Excel to track performance trends or manage documentation effectively. This will illustrate your analytical skills and your ability to contribute to the team's success.
