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- Tasks: Lead teams to ensure top-notch workplace experiences and operational excellence.
- Company: A leading facilities management company in London.
- Benefits: Financial assistance, flexible lifestyle perks, and a supportive work environment.
- Why this job: Shape the future of workplace experiences and make a real difference.
- Qualifications: Experience in managing teams and customer-facing roles, with a focus on soft services.
- Other info: Join a dynamic team with opportunities for personal and professional growth.
The predicted salary is between 43200 - 72000 £ per year.
A leading facilities management company is seeking a Workplace Experience Manager in London to lead our teams and ensure operational excellence. The ideal candidate will have experience in managing people and customer-facing roles, alongside a strong background in soft services.
Responsibilities include overseeing service delivery and maintaining high standards.
The role offers various benefits including financial assistance and flexible lifestyle perks.
Head of Workplace Experience & Services in London employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Workplace Experience & Services in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector and let them know you're on the hunt for a role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company culture and values. Since this role is all about workplace experience, think about how you can align your personal experiences with their mission. Show them you’re not just a fit on paper but also in spirit!
✨Tip Number 3
Practice your pitch! When you get that interview, be ready to talk about your leadership style and how you've successfully managed teams in the past. Use specific examples to illustrate your points and make sure they remember you.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you stand out, and applying directly shows your enthusiasm for the role. Plus, it’s a great way to keep track of your applications!
We think you need these skills to ace Head of Workplace Experience & Services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Workplace Experience & Services role. Highlight your management experience and any customer-facing roles you've had, as these are key for us.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about workplace experience and how your background in soft services makes you the perfect fit for our team.
Showcase Your Achievements: Don’t just list your responsibilities; share your achievements! Use specific examples to demonstrate how you've led teams to operational excellence and maintained high standards in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Before the interview, dive deep into the company’s values and mission. Understand their approach to workplace experience and services. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in the role.
✨Showcase Your Leadership Skills
As a Head of Workplace Experience & Services, you'll need to demonstrate your ability to manage teams effectively. Prepare examples from your past experiences where you successfully led a team or improved service delivery. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Customer-Centric Mindset
Since the role involves customer-facing responsibilities, be ready to discuss how you've prioritised customer satisfaction in previous roles. Share specific instances where you went above and beyond to enhance the customer experience, as this will resonate well with the interviewers.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, and how success is measured in this role. This not only shows your interest but also helps you gauge if the company is the right fit for you.
