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- Tasks: Oversee daily operations and lead a team in a dynamic environment.
- Company: Leading facilities management company in Greater London.
- Benefits: Flexible benefits scheme, training opportunities, and career development.
- Why this job: Be a key player in managing incidents and developing your leadership skills.
- Qualifications: Strong HR knowledge, excellent communication, and level 3 management qualification required.
- Other info: Join a supportive team with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 £ per year.
A leading facilities management company in Greater London is looking for a Duty Shift Manager to oversee daily operations at GSOC-EMEA. The successful candidate will manage vendor actions, lead and develop a team of Operators and Lead Operator, and act as the incident leader during disruptions.
Strong HR knowledge, excellent communication skills, and a minimum level 3 management qualification are required. This role offers opportunities for training and development along with a flexible benefits scheme.
GSOC Duty Shift Manager: Incident Lead & Team Coach in London employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land GSOC Duty Shift Manager: Incident Lead & Team Coach in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to incident management and team leadership. We want to show off our HR knowledge and communication skills, so let’s nail those responses!
✨Tip Number 3
Dress the part! First impressions matter, especially in a managerial role. Let’s make sure we look sharp and professional when we walk into that interview.
✨Tip Number 4
Don’t forget to follow up after the interview! A quick thank-you email can keep us fresh in their minds and show our enthusiasm for the role. Plus, it’s a great way to reiterate our interest in training and development opportunities.
We think you need these skills to ace GSOC Duty Shift Manager: Incident Lead & Team Coach in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in facilities management and team leadership. We want to see how your skills align with the role of Duty Shift Manager, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the GSOC-EMEA team. Share specific examples of how you've managed incidents or led teams in the past – we love a good story!
Show Off Your HR Knowledge: Since strong HR knowledge is key for this role, make sure to mention any relevant experience or qualifications you have. We’re looking for someone who can effectively manage vendor actions and support their team, so let us know how you can do that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Operations
Familiarise yourself with the daily operations of a GSOC. Understand how incident management works and be ready to discuss your experience in leading teams during disruptions. This will show that you’re not just a fit for the role, but that you’re genuinely interested in how things run.
✨Showcase Your HR Knowledge
Since strong HR knowledge is a must, prepare examples of how you've handled team dynamics or resolved conflicts in the past. Be ready to discuss your approach to developing team members and how you can contribute to their growth.
✨Communicate Clearly
Excellent communication skills are key for this role. Practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your delivery and ensure you come across as confident and approachable.
✨Highlight Your Management Qualifications
Make sure to mention your level 3 management qualification and any relevant training you've undertaken. Discuss how these qualifications have prepared you for the challenges of managing a team and overseeing operations effectively.
