At a Glance
- Tasks: Manage contracts and deliver training to ensure top-notch cleaning standards.
- Company: Join Mitie, a leader in creating better places for thriving communities.
- Benefits: Enjoy flexible hours, health perks, and opportunities for personal growth.
- Other info: Dynamic work environment with travel opportunities and career advancement.
- Why this job: Make a real difference in communities while developing your skills.
- Qualifications: BICS Trainer qualification and experience in contract administration required.
The predicted salary is between 36000 - 36000 £ per year.
Better places, thriving communities. At Mitie we bring out the best in places. Unlocking their potential so that everyone can do their best work. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.
Contract: Full Time
Type: Permanent
Hours: 37.5
Pay: £36000 per annum
Location: Heathrow
Key Responsibilities
- Contract Administration
- Prepare, review, and maintain service contracts and related documentation.
- Monitor contract compliance, renewals, and performance indicators.
- Coordinate with clients, suppliers, and internal departments regarding contractual matters.
- Maintain accurate records, reports, and filing systems.
- Assist with budgeting, invoicing, and procurement documentation.
- Ensure all administrative processes comply with company policies and legal requirements.
- BICS Training Duties
- Deliver BICS‑certified cleaning and hygiene training programs.
- Conduct practical demonstrations and classroom‑based instruction.
- Assess trainee competency and maintain training records.
- Support staff development and refresher training initiatives.
- Ensure cleaning procedures align with health, safety, and hygiene standards.
- Promote best practices in cleaning operations and infection control.
- Compliance & Health and Safety
- Ensure adherence to COSHH, health and safety regulations, and company procedures.
- Conduct audits and inspections where required.
- Support continuous improvement initiatives across cleaning operations.
Required Qualifications
- BICS Trainer qualification or relevant BICS certification.
- Experience in contract administration or facilities management.
- Knowledge of cleaning industry standards and procedures.
- Strong administrative and organizational skills.
- Good communication and presentation abilities.
- Proficiency in Microsoft Office applications.
Preferred Skills
- Experience in training delivery and staff coaching.
- Understanding of compliance and quality assurance processes.
- Ability to manage multiple tasks and deadlines.
- Strong interpersonal and problem‑solving skills.
Working Conditions
- Office and site‑based work environment.
- May require travel between client locations.
- Flexible working hours may occasionally be required.
Reporting To
Operations Manager / Facilities Manager
Benefits
Our market‑leading offering provides you with benefits that suit your lifestyle. We have a virtual GP on hand for you and members of your household. You can get expert advice by video or phone without leaving home. Salary Finance enables you to access 50 % of earned pay before payday for a small fee, and offers competitive loans. You may purchase up to five extra days’ holiday each year, buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. High street discounts are available through MiDeals. A cycle‑to‑work scheme is present. Life cover up to four times your salary is available. We also offer enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie). Mitie Stars recognise hard work with cash prizes each month and the chance of winning a top prize of £10 000 at the end of the year. We provide diverse training and development opportunities through a wide selection of learning resources.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at.
Contract Administrator in London employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters growth and development. Located at Heathrow, our team enjoys a range of benefits including flexible working hours, access to a virtual GP, and opportunities for professional training, all while contributing to better places and thriving communities. Join us to be part of a supportive environment where your hard work is recognised and rewarded, with the potential for career advancement and personal fulfilment.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Contract Administrator in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching Mitie and understanding their values. Tailor your answers to show how your skills align with their mission of creating better places for communities to thrive.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience in contract administration and training delivery clearly.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the Mitie team.
We think you need these skills to ace Contract Administrator in London
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Contract Administrator role. Highlight your experience in contract administration and any relevant qualifications, like your BICS Trainer certification. We want to see how you can bring out the best in places!
Show Off Your Skills:Don’t forget to showcase your strong administrative and organisational skills. Mention your proficiency in Microsoft Office and any experience you have with compliance and health and safety regulations. We love seeing candidates who can manage multiple tasks effectively!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications and experiences.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at Mitie!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Contracts
Familiarise yourself with the basics of contract administration, especially in relation to service contracts. Be ready to discuss how you would prepare, review, and maintain these documents, as well as your experience with compliance and performance indicators.
✨Showcase Your Training Skills
Since the role involves delivering BICS-certified training, be prepared to talk about your experience in training delivery and staff coaching. Share specific examples of how you've assessed trainee competency and maintained training records in the past.
✨Demonstrate Compliance Knowledge
Brush up on COSHH and health and safety regulations relevant to the cleaning industry. Be ready to discuss how you ensure adherence to these standards and any audits or inspections you've conducted.
✨Highlight Your Organisational Skills
The role requires strong administrative and organisational skills, so come prepared with examples of how you've managed multiple tasks and deadlines effectively. Discuss your proficiency in Microsoft Office applications and how they’ve helped you stay organised.
