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- Tasks: Ensure safety and deliver top-notch customer service in a dynamic logistics environment.
- Company: Join Mitie, the UK's leading facilities management company with a diverse team.
- Benefits: Enjoy competitive pay, paid breaks, flexible benefits, and career progression opportunities.
- Why this job: Make a real difference by creating a secure environment for colleagues and visitors.
- Qualifications: SIA licence preferred; training available for the right candidates.
- Other info: Inclusive recruitment process with a focus on employee wellbeing and development.
The predicted salary is between 24000 - 36000 £ per year.
Overview
Mitie is looking for a Logistics security officer who can deliver exceptional customer service whilst creating a safe environment, free from the fear of crime for visitors and colleagues.
It is preferable that you hold a current SIA licence or SIA Certificates (but in some circumstances training for a licence can be provided).
Vetting
It is vital that you have a full 5-year checkable employment/education history; failure to do so could mean your offer will be withdrawn or your employment stopped.
Main Duties
- To deliver industry leading customer service
- To conduct patrols of the depot
- To provide a visible security contact for colleagues, contractors, and visitors
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the depot management teams
- To deter theft, whether internal and/or external and other poor working practices
- To conduct Searches (to be discussed at interview)
- To respond to any on site incident or request for assistance and assume control until arrival of the Client, Emergency Services or Depot Duty Manager
- To highlight all breaches of security procedures including internal and external crime
- Support with access and egress to and from the site as is required by the systems installed
- Gatehouse duties which will include booking in vehicles and supporting the transport operation (to be discussed at interview)
- Must have reasonable level of PC skills
Benefits To Working With Mitie Include
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re-licensing programme
- Comprehensive induction and training programme
- Access to Mitie’s employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle. We offer a virtual GP and access to financial wellbeing assistance through Salary Finance. Through our Choices platform you can tailor your benefits to your needs, including dental insurance, dining cards, coffee clubs, technology purchases and more. We also provide MiDeals discounts and a cycle-to-work scheme. Life cover is the greater of your annual salary or a minimum of £10,000. We offer a save-as-you-earn scheme and a Mitie Matching Share Plan.
We award Mitie Stars as recognition for hard work, with cash prizes each month and a year-end prize draw of up to £10,000. Progressing your career is a top priority, with a range of training and development resources available.
We are committed to an inclusive recruitment process. If you have a disability or long-term condition and need reasonable adjustments during the recruitment process, please let us know.
Since 1987, Mitie’s 76,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, serving clients across banking, government, hospitals and schools.
Join our Mitie Team. Together our diversity makes us stronger.
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Logistics Security Officer employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Logistics Security Officer
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Mitie. Understand their values and what they stand for. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your skills align with the role of a Logistics Security Officer, especially around customer service and security protocols.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and appropriate for the role. A smart appearance shows that you take the opportunity seriously and are ready to represent Mitie well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Logistics Security Officer
Some tips for your application 🫡
Show Off Your Customer Service Skills: In your application, make sure to highlight any experience you have in delivering top-notch customer service. We want to see how you can create a safe and welcoming environment for everyone!
Be Clear About Your Experience: Since we need a full 5-year checkable employment history, be upfront about your past roles. List them clearly and include any relevant security or logistics experience that makes you a great fit for the role.
Mention Your SIA Licence: If you hold a current SIA licence or certificates, shout about it! If not, don’t worry too much; just let us know if you're open to training for one. It shows your commitment to the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you understand the role of a Logistics Security Officer inside out. Familiarise yourself with the key responsibilities, like conducting patrols and using CCTV systems. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Customer Service Skills
Since delivering exceptional customer service is crucial for this role, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to discuss how you can create a safe environment for both visitors and colleagues.
✨Prepare for Scenario Questions
Expect to be asked about how you'd handle specific situations, such as responding to an on-site incident or conducting searches. Practise your responses to these scenarios so you can demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Dress the Part
First impressions matter! Dress smartly and professionally for your interview. Even if the job involves wearing a uniform, showing up looking polished will convey that you take the opportunity seriously and respect the company's standards.
