At a Glance
- Tasks: Protect customers' property and ensure safety by providing top-notch security services.
- Company: Join a leading security firm with a commitment to inclusivity and professional growth.
- Benefits: Enjoy flexible benefits, high-street discounts, and opportunities for recognition and rewards.
- Other info: Access to continuous training and career advancement opportunities.
- Why this job: Make a real difference in people's safety while developing your skills in a dynamic environment.
- Qualifications: Previous security experience and an SIA licence are required.
The predicted salary is between 24000 - 30000 £ per year.
To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Deliver results that meet and/or exceed the Key Performance Indicators/Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self‑development.
Main Duties
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all of the tasks and duties on site as defined within the published Assignment Instructions (AI's).
- Proactively refer to and review the published Assignment Instructions, familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- Ensure compliance with Industry and Statutory Legislation (require a front‑line licence in Security Guarding or Door Supervision, and a CCTV PSS SIA Licence). Additional courses may be contractually required.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodological and orderly way.
Training
- Fully and satisfactorily complete all required competency training.
- Undertake additional training to ensure continuous self‑development as directed by the Security Account Manager.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
- Renew licence 16 weeks before expiry.
Security and Health & Safety
- Look out for and immediately report any Health & Safety hazards or potential hazards on site.
- Stay alert to threats or changes within the work environment to take appropriate action to reduce disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the Incident Report process.
- Keep to schedules and demonstrate commitment to Mitie and the Client.
- Ensure check calls are being carried out at the allocated time slot as stipulated in the Assignment Instructions (AI's).
- Call emergency services and Communication Centre to report all incidents.
What We Are Looking For
- Previous Security Experience
- SIA Licence
- SC Clearance desirable
Benefits
Our market‑leading flexible benefits scheme provides benefits that suit your lifestyle. You have access to a virtual GP, financial wellbeing assistance through our Salary Finance scheme, and a flexible benefits platform (Choices) to customise benefits such as dental insurance, dining cards, coffee clubs, and more. Additional benefits include high‑street discounts via MiDeals, a cycle‑to‑work scheme, life cover (greater of your equivalent annual salary or £10,000), a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. Recognition such as Mitie Stars, cash prizes and a potential top prize of £10,000 are also available.
EEO Statement
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make reasonable adjustments or changes during the recruitment process, please let us know by emailing at.
Retail Security Officer (Relief) – SIA Licensed in Llandudno employer: Mitie Cleaning & Hygiene Services
As a Retail Security Officer (Relief) at our company, you will be part of a dynamic team dedicated to ensuring the safety and security of our customers' assets in a supportive and inclusive work environment. We offer a comprehensive benefits package tailored to your lifestyle, including access to a virtual GP, financial wellbeing assistance, and opportunities for continuous professional development. Our commitment to employee recognition and growth, alongside a culture that values compliance and proactive engagement, makes us an excellent employer for those seeking meaningful and rewarding employment in the security sector.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer (Relief) – SIA Licensed in Llandudno
✨Tip Number 1
Get to know the company and its values before your interview. This way, you can show how your experience aligns with their mission and how you can contribute to their goals. It’s all about making that connection!
✨Tip Number 2
Practice common interview questions related to security roles. Think about scenarios where you had to handle difficult situations or emergencies. We want you to be ready to showcase your skills and experience confidently!
✨Tip Number 3
Dress appropriately for the interview. First impressions matter, especially in a security role. Show that you take the opportunity seriously by looking professional and polished.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Retail Security Officer (Relief) – SIA Licensed in Llandudno
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight any previous security experience you have. We want to see how your background aligns with the role of a Retail Security Officer, so don’t hold back on those relevant skills!
Follow the Instructions:Make sure you read the job description carefully and follow any specific instructions for applying. This shows us that you can pay attention to detail, which is super important in this role!
Be Professional:Your written application is your first impression, so keep it professional. Use clear language and check for any spelling or grammar mistakes. We appreciate a polished application that reflects your commitment to the role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the info you need about the role there too!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you’re familiar with the published Assignment Instructions (AI's) for the role. This shows that you’re proactive and understand the importance of compliance in security operations.
✨Highlight Relevant Experience
Be ready to discuss your previous security experience and how it relates to the job. Share specific examples where you successfully handled challenging situations or maintained safety protocols, as this will demonstrate your capability.
✨Stay Calm Under Pressure
During the interview, you might be asked about how you would handle difficult situations. Use this opportunity to showcase your ability to maintain professional conduct and use common sense in high-pressure scenarios.
✨Ask Insightful Questions
Prepare a few questions about the company’s approach to security and health & safety. This not only shows your interest in the role but also your commitment to continuous self-development and understanding of industry standards.