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For Companies At a Glance
- Tasks: Transport and care for immigration residents while ensuring safety and dignity.
- Company: Join Mitie, a leading facilities management company with a diverse team.
- Benefits: Enjoy competitive pay, free parking, and a wide range of perks.
- Why this job: Make a difference in people's lives while developing your career.
- Qualifications: No experience needed; just a valid UK driving licence and a caring attitude.
- Other info: Flexible shifts, paid training, and opportunities for career advancement.
The predicted salary is between 24000 - 36000 ÂŁ per year.
We’re looking for a respectful, caring, and resilient individual to join our team as a Detention Custody Officer – Swinderby Vehicle Base and Short-Term Holding Facility. If you have strong communication skills, a calm and non‑judgemental approach, great problem‑solving abilities, and the ability to stay composed under pressure, this could be the perfect role for you.
What You’ll Be Doing
- As a Vehicle Base DCO: Escorting and transporting immigration residents within the UK, driving a small minibus‑sized vehicle and ensuring the safe transportation of those in your care, maintaining high security and safety standards while treating residents with dignity and respect.
- As a Short‑Term Holding Facility DCO: Providing care to immigration residents in a fixed location, maintaining high security and safety standards while treating residents with dignity and respect.
This role requires flexibility, as you will work a mix of day and night shifts, covering a 24/7, 365‑day operation.
No Experience? No Problem! No prior experience or qualifications are needed—full training and support will be provided. Experience handling challenging situations or working with people in distress is a plus. Your journey begins with a 4‑week paid training course, including a control and restraint training course. Over the next 13 months, you’ll receive on‑the‑job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Why Join Us?
- Work‑life balance – structured shifts for stability, up to 1 year in advance so you can plan your goals and travel.
- Career growth – start with a Level 3 Apprenticeship, with opportunities for leadership roles.
- Continued personal development with full support.
- Free parking and uniform.
- 4‑week fully paid training course.
- A wide selection of benefits including online GP services, share options, generous holiday allowance, pension and life assurance, reward & recognition scheme, and discounts on cinema, shopping, leisure, holidays, and health & wellbeing benefits.
- As a DCO you can apply for a Blue Light discount card.
Essential Requirements
- UK Citizen, Commonwealth Citizen with indefinite leave to remain (not through marriage), or an EEA Citizen.
- Valid UK passport (expired visas in out‑of‑date passports cannot be accepted).
- Lived in the UK continuously for the past 3 years, with no single absence over 3 months.
- Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter‑Terrorist Check (CTC) vetting.
- Full UK manual driving licence (at least 12 months of experience).
- Fewer than 7 points on your licence and no driving bans in the last 12 months.
- Over 21 years of age.
Important: If you do not have a valid UK passport and a full UK manual car driving licence, we cannot proceed with your application.
Application Process
Successful candidates will be invited to an assessment process which includes: Interview, Capability assessments, Full vetting screening.
Ready to take the next step? Apply now and start your journey with us! We offer a virtual GP on hand for you and your household, financial wellbeing assistance through a Salary Finance scheme, and access to our flexible lifestyle benefits platform, Choices. You can purchase extra holiday days, buy critical illness insurance, seek dental treatment, and more. Additional benefits include a cycle‑to‑work scheme, life cover up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme, and a Mitie Matching Share Plan. Employees receive Mitie Stars recognition, with cash prizes up to £10,000.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know. Since 1987, Mitie’s 80,000 employees have maintained companies globally. We are the UK’s leading facilities management and professional services company, serving clients in banking, critical government sites, hospitals, and schools. Apply now and join our Mitie Team—together our diversity makes us stronger.
Detention custody Officer VB - Swinderby Sites in Lincoln employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Detention custody Officer VB - Swinderby Sites in Lincoln
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Mitie and what they stand for. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! As a Detention Custody Officer, you'll need to be calm and respectful under pressure. Try role-playing common interview questions with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your problem-solving abilities! Think of examples from your past experiences where you've handled challenging situations or worked with people in distress. This will demonstrate your resilience and suitability for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and ready to take the next step in your career with us.
We think you need these skills to ace Detention custody Officer VB - Swinderby Sites in Lincoln
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your experiences and how they relate to the role. Authenticity goes a long way!
Tailor Your Application: Make sure to customise your application for the Detention Custody Officer role. Highlight your strong communication skills and any relevant experiences that showcase your ability to handle challenging situations with care and respect.
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and keep your application focused. Avoid jargon and make sure your key points stand out—this helps us understand your suitability for the role quickly.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Role Inside Out
Before your interview, make sure you understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key aspects of the job, such as escorting and transporting immigration residents, maintaining security standards, and providing care. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
Strong communication is crucial for this position. During the interview, be prepared to demonstrate how you can communicate effectively, especially in challenging situations. Share examples from your past experiences where you’ve successfully resolved conflicts or helped someone in distress, highlighting your calm and non-judgemental approach.
✨Emphasise Problem-Solving Abilities
The ability to think on your feet is essential for a Detention Custody Officer. Prepare to discuss scenarios where you've had to solve problems under pressure. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it clear how you approached the situation and what the outcome was.
✨Be Ready for Flexibility Questions
Since the role requires working a mix of day and night shifts, be ready to discuss your availability and flexibility. Show that you’re adaptable and willing to work within the 24/7 operational framework. This will demonstrate your commitment to the role and your understanding of the demands it entails.
