At a Glance
- Tasks: Transport and care for immigration residents while ensuring safety and dignity.
- Company: Join a supportive team at a Short-Term Holding Facility.
- Benefits: Enjoy free parking, discounts, flexible benefits, and a strong pension plan.
- Other info: Receive paid training and mentorship leading to an accredited apprenticeship.
- Why this job: Make a difference in people's lives while gaining valuable experience.
- Qualifications: Must be a UK citizen or EEA citizen with a valid driving licence.
The predicted salary is between 28822 - 28822 € per year.
Short‑Term Holding Facility DCO – Salary £28,822 based on 42 hours per week.
Responsibilities
- Escort and transport immigration residents within the UK.
- Operate a minibus‑sized vehicle and ensure safe transportation of residents.
- Maintain high security and safety standards while treating residents with dignity and respect.
- Provide care to immigration residents in a fixed location as part of the Short‑Term Holding Facility.
- Work a mixture of day and night shifts, covering a 24/7, 365‑day operation.
Qualifications
- UK Citizen with indefinite leave to remain (not through marriage) or an EEA Citizen.
- Valid UK passport; expired visas in out‑of‑date passports are not acceptable.
- Lived in the UK continuously for the past 3 years, with no single absence longer than 3 months.
- Pass an Enhanced DBS check, employer referencing (last 5 years), and Counter‑Terrorist Check (CTC) vetting.
- Full UK manual driving licence with at least 12 months of driving experience.
- Fewer than 7 points on the licence and no driving bans in the last 12 months.
- Be over 21 years of age.
- Not under the influence of any substance that could impair the ability to perform safety‑critical tasks.
- If currently prescribed medication may affect performance, discuss with the recruitment team.
Training and Development
- Four‑week paid training course, including control and restraint training.
- Followed by 13 months of on‑the‑job mentoring and assessments, leading to an accredited Level 3 Apprenticeship in Detention and Custody.
Benefits
- Free parking and uniform.
- Discounts on cinema, online shopping, leisure centre memberships, holidays, and health & wellbeing benefits.
- Blue‑Light discount card for DCOs.
- Access to virtual GP and financial wellbeing assistance through Salary Finance.
- Flexible lifestyle benefits platform (extra holiday days, critical illness insurance, dental treatment, technology purchases).
- High‑street retailer discounts via MiDeals; cycle‑to‑work scheme; life cover up to four times salary; enhanced pension contributions; save‑as‑you‑earn scheme; Mitie Matching Share Plan.
- Recognition through Mitie Stars and cash prizes.
EEO Statement
We are committed to making reasonable adjustments where appropriate and are in line with the Equality Act 2010. Please let us know if you need any alterations during the recruitment process.
Detention Custody Officer STHF - Swinderby in Lincoln employer: Mitie Cleaning & Hygiene Services
As a Detention Custody Officer at our Short-Term Holding Facility in Swinderby, you will join a supportive and dynamic team dedicated to maintaining high security standards while treating residents with dignity. We offer comprehensive training, including a four-week paid course and ongoing mentorship, alongside a range of benefits such as flexible lifestyle options, discounts, and a strong commitment to employee wellbeing. Our inclusive work culture fosters personal and professional growth, making us an excellent employer for those seeking meaningful and rewarding careers in the public sector.
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Detention Custody Officer STHF - Swinderby in Lincoln
✨Tip Number 1
Get to know the company culture! Research Mitie and their values, especially around treating residents with dignity and respect. This will help you align your answers during interviews and show that you're a great fit.
✨Tip Number 2
Practice your driving skills if you haven't been behind the wheel for a while. Since you'll be operating a minibus-sized vehicle, being confident in your driving can really set you apart from other candidates.
✨Tip Number 3
Prepare for situational questions! Think about how you'd handle various scenarios involving residents. This shows your ability to maintain high security and safety standards while providing care.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and benefits right there.
We think you need these skills to ace Detention Custody Officer STHF - Swinderby in Lincoln
Some tips for your application 🫡
Be Yourself:When you're writing your application, let your personality shine through! We want to get to know the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.
Tailor Your Application:Make sure to customise your application for the Detention Custody Officer role. Highlight your relevant experience and skills that match the job description, especially around safety, security, and care for residents.
Keep It Clear and Concise:We appreciate a straightforward approach! Keep your application clear and to the point. Use bullet points if necessary, and make sure to proofread for any typos or errors before hitting send.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly and allows you to keep track of your progress throughout the recruitment process.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Make sure you understand the responsibilities of a Detention Custody Officer. Familiarise yourself with the key tasks like escorting and transporting residents, maintaining security, and providing care. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Driving Skills
Since you'll be operating a minibus-sized vehicle, be prepared to discuss your driving experience. Highlight your full UK manual driving licence and any relevant experience you have. If you have a clean driving record, make sure to mention it as it reflects your reliability.
✨Emphasise Dignity and Respect
This role requires treating residents with dignity and respect. Think of examples from your past experiences where you've demonstrated empathy and professionalism, especially in challenging situations. This will show that you align with the values of the organisation.
✨Prepare for Shift Work
Be ready to discuss your availability for day and night shifts. Employers appreciate candidates who are flexible and can adapt to a 24/7 operation. If you have previous experience working irregular hours, share those stories to illustrate your adaptability.
