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- Tasks: Protect property and people while meeting key performance indicators.
- Company: Join Mitie, a leader in cleaning and hygiene services.
- Benefits: Enjoy flexible benefits, discounts, and a supportive work environment.
- Why this job: Make a real difference in safety and security while developing your skills.
- Qualifications: Previous security experience and a valid SIA licence required.
- Other info: Diversity is valued; we support an inclusive recruitment process.
The predicted salary is between 30000 - 42000 £ per year.
Mitie Cleaning & Hygiene Services is looking for a dedicated Security Officer to join our Birmingham Lichfield team. This role involves protecting property, people and assets, meeting key performance indicators, and continuously developing your professional skills.
Job Overview
- Provide security services in accordance with the customer’s Assignment Instructions and any subsequent changes.
- Deliver results that meet or exceed the agreed Key Performance Indicators and Service Level Agreements.
- Pursue additional training and self‑development to maintain and enhance your professional capabilities.
Main Duties – Operations
- Adhere to all policies, legal and regulatory requirements, and guidance from the Security Account Manager.
- Complete all tasks defined in the Assignment Instructions fully and satisfactorily.
- Proactively review and suggest improvements to the Assignment Instructions.
- Maintain required licences (Security Guarding, Door Supervision, CCTV PSS SIA) and renew them 16 weeks before expiry.
- Comply with all safety and legal obligations and follow procedures without unnecessary challenge to authority.
- Work systematically and methodically to achieve service objectives.
Training
- Complete all required competency training.
- Participate in ongoing training directed by the Security Account Manager.
- Leverage technology to achieve key work objectives and enhance job knowledge.
Security & Health & Safety
- Identify and report health and safety hazards and potential risks immediately.
- Respond to threats, reducing the risk of disruption, loss or damage.
- Use common sense and request assistance when situations become threatening.
- Maintain professional conduct with difficult situations and customers.
- Record incidents accurately in a notebook, contributing to the Incident Report process.
- Adhere to schedules and demonstrate commitment to Mitie and the client.
- Make emergency calls and report incidents through the Communication Centre.
What We Are Looking For
- Previous security experience.
- Valid driving licence and vehicle access.
- Current SIA Licence.
Benefits & Flexible Scheme
Our market‑leading benefits scheme includes a virtual GP, financial well‑being assistance, flexible benefits platform Choices, high‑street discounts through MiDeals, cycle‑to‑work scheme, life cover, save‑as‑you‑earn scheme, Mitie Matching Share Plan, and monthly Mitie Stars recognitions.
Diversity & Inclusion
Mitie is committed to an inclusive and accessible recruitment process. If you need reasonable adjustments or have a disability, please let us know.
Join Our Mitie Team
Progress your career with training, development opportunities and a supportive work environment. Diversity is a core value at Mitie – together we are stronger.
Security Officer Relief Birmingham Lichfield employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer Relief Birmingham Lichfield
✨Tip Number 1
Network like a pro! Reach out to current or former employees at Mitie on LinkedIn. A friendly chat can give us insider info about the role and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you’d handle various situations, as this shows we’re ready to tackle the job head-on.
✨Tip Number 3
Dress the part! First impressions matter, so make sure we look professional and ready to represent Mitie. It shows we take the role seriously and respect the company.
✨Tip Number 4
Follow up after the interview! A quick thank-you email can keep us on their radar and show our enthusiasm for the position. Plus, it’s just good manners!
We think you need these skills to ace Security Officer Relief Birmingham Lichfield
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experience align with the role of a Security Officer. Use keywords from the job description to show that you understand what we're looking for.
Showcase Your Experience: Don’t just list your previous jobs; explain how your past experiences have prepared you for this role. Mention any relevant security experience, SIA licences, or training that makes you a great fit for our Birmingham Lichfield team.
Be Professional and Clear: Keep your application clear and professional. Use proper grammar and spelling, and make sure your points are easy to read. This shows us that you can communicate effectively, which is crucial in a security role.
Apply Through Our Website: We encourage you to submit your application through our online portal. It’s the easiest way for us to receive your details and ensures you’re considered for the position. Plus, it helps us keep everything organised!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Security Basics
Make sure you brush up on your security knowledge before the interview. Understand the key responsibilities of a Security Officer, including how to handle incidents and maintain safety protocols. This will show that you're serious about the role and ready to hit the ground running.
✨Familiarise Yourself with Mitie's Values
Take some time to research Mitie and their commitment to diversity and inclusion. Knowing their core values and how they align with your own can help you articulate why you’d be a great fit for the team. Plus, it shows that you’re genuinely interested in the company.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like dealing with difficult customers or responding to emergencies. Think of examples from your past experience that demonstrate your problem-solving skills and ability to stay calm under pressure.
✨Show Your Commitment to Continuous Learning
Since the job involves ongoing training and self-development, be ready to discuss how you plan to enhance your skills. Mention any relevant courses or certifications you’re interested in pursuing, and express your enthusiasm for professional growth within the company.
