At a Glance
- Tasks: Ensure a safe and welcoming environment for customers and colleagues in a fast-paced retail setting.
- Company: Join M&S, a leading retailer committed to safety and customer service.
- Benefits: Earn £14.58 per hour, enjoy discounts, and access various employee schemes.
- Other info: Flexible hours and opportunities for career growth in a supportive team.
- Why this job: Make a real difference by protecting people and creating a positive shopping experience.
- Qualifications: Previous security experience preferred; strong communication skills and a calm approach are essential.
The predicted salary is between 14.58 - 14.58 £ per hour.
Security Officer – M&S
Location: Leicester – Must be able to travel to Leicester (Fosse Park, Thurmaston & Ashby De La Zouch), Loughborough and surrounding areas.
Salary – £14.58 per hour.
Must have own transport.
Join M&S as a Security Officer, where you'll play a vital role in creating a safe, welcoming and secure environment for our customers and colleagues.
This isn't just a security role, it's a role for people who stay calm under pressure, lead with professionalism and take pride in delivering great service while protecting our stores, people and products.
Responsibilities
- Operate in a fast‑paced retail environment, staying alert, responsive and ready to step in when needed.
- Provide customer service by greeting customers and delivering professional support to both customers and colleagues.
- Keep stores safe and secure by preventing loss, responding to incidents, identifying risks and supporting safe ways of working.
- Use store technology, including mobile reporting systems and body‑worn cameras, to support store operations and incident management.
- Stay calm under pressure, responding to challenging situations and supporting emergency procedures while acting professionally and confidently.
- Work closely with store colleagues to maintain high standards, support operations and create a positive environment for everyone.
- Adapt quickly to changing situations, showing flexibility in a fast‑moving retail setting.
What We're Looking For
- Previous security experience is preferred.
- A valid SIA licence is desirable, although not essential.
- Strong communication and interpersonal skills.
- A calm, confident and professional approach.
- A proactive mindset with the ability to make sound decisions quickly.
- A genuine passion for customer service and keeping people safe.
- Important Information
All candidates must be able to provide a 5‑year checkable work history within the UK.
- Excellent Benefits
- 20% colleague discount (after a qualifying period)
- Company‑funded SIA licence renewal
- Share Incentive Plan
- Save As You Earn Scheme
- Cycle to Work Scheme
- Life Assurance
- Childcare Voucher Scheme
Ready to make a difference? Take Yours and apply today.
We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long‑term condition and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing at .
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Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
