At a Glance
- Tasks: Protect property and people while ensuring compliance with security protocols.
- Company: Join Mitie Cleaning & Hygiene Services, a leader in facilities management.
- Benefits: Flexible benefits, financial assistance, and diverse training opportunities.
- Why this job: Make a real difference by ensuring safety and security in various environments.
- Qualifications: Previous security experience and SIA licence required.
- Other info: Entry-level position with opportunities for growth and development.
The predicted salary is between 24000 - 36000 £ per year.
Support officer position requiring full driver’s licence and own transport. This is a mixture of days, nights and weekends.
Main Responsibilities
- To protect the customer's property, people and/or assets by providing security services in direct accordance with the site’s published Assignment Instructions (AI’s) and any subsequent changes.
- Deliver results that meet and/or exceed the key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract.
- Be aware of and ensure compliance with all aspects of policies and relevant legal and regulatory requirements as directed by the Security Account Manager and in accordance with UK Law and Guidance bodies.
- Fully and satisfactorily complete all tasks and duties on site as defined within the published Assignment Instructions (AI’s).
- Proactively refer to and review the published Assignment Instructions, thus familiarising oneself with any changes in order to suggest additional amendments that will improve or enhance the current level of service.
- Be compliant with industry and statutory legislation (obtain required licences such as front‑line licence in either Security Guarding or Door Supervision and a CCTV PSS SIA Licence). Renew licences 16 weeks before expiry.
- Comply with legal obligations and safety requirements of the role.
- Follow instructions and procedures appropriately without unnecessarily challenging authority.
- Work in a systematic, methodical and orderly way.
- Look out for and immediately report any health and safety hazards or potential hazards on site.
- Stay alert to any threats or changes within the work environment to take appropriate action to reduce the chance of disruption, loss or damage.
- Use common sense and initiative by immediately involving others if a situation appears to become threatening.
- Maintain professional conduct in the face of difficult situations and challenging customers.
- Complete an accurate, detailed notebook entry as soon as possible after any incident, which can then be used as part of the incident report process.
- Keep to schedules and demonstrate commitment to Mitie and the client.
- Ensure check calls are carried out at the allocated time slot as stipulated in the Assignment Instructions (AI’s).
- Call emergency services and communication centre to report all incidents.
- Fully and satisfactorily complete all required competency training.
- Use technology to achieve key work objectives and develop job knowledge and expertise through continual professional development.
Qualifications
- Previous security experience.
- SIA licence.
- SC clearance desirable.
- Full driver’s licence and own transport.
Benefits and Development
- Our market‑leading flexible benefits scheme includes: Virtual GP on hand for you and members of your household.
- Financial wellbeing assistance through a salary finance scheme (access 50% of earned pay before payday). Salary Finance also offers competitive loans.
- Flexible benefits platform Choices to customise benefits such as dental insurance, dining cards, coffee clubs, buying technology products at an affordable cost and more.
- High‑street discounts via MiDeals platform, cycle‑to‑work scheme.
- Life cover (greater of equivalent annual salary or £10,000).
- Save‑as‑you‑earn scheme and Mitie Matching Share Plan.
- Mitie Stars recognition with monthly cash prizes and chance to win £10,000.
We offer diverse training and development opportunities. If you have a disability or long‑term condition and need reasonable adjustments during the recruitment process, contact us at [email].
Job Details
- Seniority level: Entry level
- Employment type: Full‑time
- Job function: Other, Information Technology, and Management
- Industries: Facilities Services
Join our Mitie Team. Together our diversity makes us stronger.
Security Officer in Leicester employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Leicester
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security industry. A personal recommendation can go a long way in landing that Security Officer role.
✨Tip Number 2
Prepare for the interview by researching Mitie and understanding their values. Be ready to discuss how your previous experience aligns with their mission and how you can contribute to maintaining safety and compliance on site.
✨Tip Number 3
Showcase your skills! Bring along any relevant certifications, like your SIA licence, and be prepared to discuss how you've handled challenging situations in the past. This will demonstrate your capability and readiness for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Mitie team and ready to take on the responsibilities of a Security Officer.
We think you need these skills to ace Security Officer in Leicester
Some tips for your application 🫡
Know the Role: Before you start writing, make sure you really understand what a Security Officer does. Check out the job description and highlight the key responsibilities. This will help you tailor your application to show how you fit the bill!
Show Off Your Experience: Got previous security experience? Fantastic! Make sure to mention it in your application. Use specific examples to demonstrate how you've handled similar situations or responsibilities in the past. We love seeing real-life applications of your skills!
Be Professional Yet Personal: While we want you to be professional, don’t be afraid to let your personality shine through. A bit of warmth and authenticity can go a long way in making your application stand out. Just remember to keep it relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us without any hiccups. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Assignment Instructions
Before the interview, make sure you’re familiar with the site’s published Assignment Instructions (AI’s). This shows that you understand the role and are ready to comply with the specific requirements of the job. It also gives you a chance to discuss how you can enhance the current level of service.
✨Highlight Your Experience
Be prepared to talk about your previous security experience and how it relates to the responsibilities outlined in the job description. Share specific examples of situations where you successfully managed security challenges or adhered to legal and regulatory requirements.
✨Demonstrate Professional Conduct
During the interview, showcase your ability to maintain professional conduct in difficult situations. You might be asked how you would handle challenging customers or emergencies, so think of examples that highlight your calmness and decision-making skills under pressure.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of the interview. This could include inquiries about the team dynamics, training opportunities, or how success is measured in the role. It shows your genuine interest in the position and helps you assess if it’s the right fit for you.