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For Companies At a Glance
- Tasks: Protect M&S stores and deliver outstanding customer service while using cutting-edge tech.
- Company: Join the friendly M&S and Mitie family with a supportive culture.
- Benefits: Earn £14.58 per hour plus 20% discount, life assurance, and childcare vouchers.
- Other info: Enjoy continuous training and company-funded SIA Licence renewal.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Security experience and a valid SIA Licence required.
The predicted salary is between 30000 - 40000 £ per year.
Hourly Rate: £14.58
Working hours: various
Must be able to travel to Leicester (Fosse Park & Thurmaston), Loughborough and surrounding areas.
Candidate must have 5 years trackable working history in the UK.
Why You'll Love This Job
- Protect & Serve: Safeguard M&S stores, people, and assets while delivering outstanding customer service.
- Great Pay & Benefits: Earn £14.58 per hour with a 20% M&S discount (T&C applies), Save As You Earn, Share Incentive Plan, Cycle to Work, Life Assurance, and Childcare Vouchers.
- Professional Growth: Enjoy company-funded SIA Licence renewal and continuous training.
- Cutting-Edge Tech: Use body‑worn cameras and mobile devices for incident reporting.
- Community: Join the friendly M&S and Mitie family.
What We're Looking For
- Security experience essential.
- A valid SIA Licence.
- Excellent customer service and communication skills, energy, and enthusiasm.
Your Role
- Stay compliant with all policies and legal requirements.
- Use technology for effective reporting.
- Proactively review and improve Assignment Instructions.
- Stay alert by reporting hazards and remaining vigilant.
- Handle challenging situations with calm and professionalism.
- Emergency readiness: contact emergency services when needed.
Retail Security Support Officer in Leicester employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Security Support Officer in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the retail security field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for the interview by brushing up on your customer service skills. Remember, it’s not just about security; it’s about delivering outstanding service while keeping everyone safe.
✨Tip Number 3
Show off your tech-savviness! Familiarise yourself with body-worn cameras and mobile devices, as these are key tools in the role. Being comfortable with technology can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Retail Security Support Officer in Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant security experience and customer service skills. We want to see how your background fits with the Retail Security Support Officer role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about safeguarding M&S stores and how your energy and enthusiasm make you a great fit for our team. Keep it friendly and professional!
Showcase Your Communication Skills: Since excellent communication is key in this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors. We love attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you understand the role of a Retail Security Support Officer inside out. Familiarise yourself with M&S's values and how they prioritise customer service while ensuring safety. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
With security experience being essential, prepare to discuss specific situations where you've successfully handled challenges. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your problem-solving skills and ability to stay calm under pressure.
✨Demonstrate Your Customer Service Skills
Since this role involves delivering outstanding customer service, think of examples where you've gone above and beyond for customers. Be ready to explain how you balance security duties with providing a positive shopping experience, as this is key to fitting into the M&S culture.
✨Prepare Questions
At the end of the interview, you'll likely be asked if you have any questions. Prepare thoughtful questions about the team dynamics, training opportunities, or how technology is used in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.