Security Shift Manager in Leeds

To protect our customer's property, people and/or assets by providing security services in direct accordance with the sites published Assignment Instructions (AI's) and any subsequent changes. Delivering results that meet and/or exceed the Key performance indicators / Service Level Agreement for the customer through full responsibility and accountability, providing a service that aids in the retention of the contract. To undertake additional training to ensure continuous self-development.

Main Duties

• Assist the Security Manager in ensuring the seamless delivery of security operations across the site.
• Deploy and manage the security team effectively, ensuring high standards of performance.
• Maintain appropriate staffing levels and oversee training and development to ensure team competence.
• Provide regular briefings, guidance, and performance reviews to security team members to maintain high service standards.
• Organise fair and efficient duty rostering, annual leave allocation, and overtime in line with prescribed procedures.
• Collaborate closely with shift supervisors to ensure the smooth execution of daily operations and alignment with security objectives.
• Support the Security Manager in recruiting new security team members, managing job descriptions, interviews, and onboarding processes.
• Handle day-to-day HR issues, including managing disciplinary and grievance processes, in compliance with company policies.
• Provide coaching and mentoring to team members, fostering professional development and career progression.
• Monitor attendance and timekeeping, addressing any issues with prompt corrective actions.
• Promote a positive and inclusive work environment, ensuring compliance with equal opportunities policies.
• Act as a key leader in responding to incidents, safeguarding assets and personnel.
• Oversee the implementation of the Emergency Response Plan, ensuring all team members are fully prepared.
• Maintain accurate records of incidents, compiling daily situation reports and providing detailed handovers to senior management.
• Ensure full compliance with Health & Safety legislation and organisational policies.

What We Are Looking For

• Proven experience as a Shift Manager/Senior Supervisor or equivalent leadership role within the security industry.
• SIA License.
• Good literacy and communication skills and have excellent verbal and written English.
• Be computer and software literate.
• Reliability, self-motivation and ability to use own initiative and work without supervision.
• The ability to solve problems, make decisions and prioritise.
• The ability to transfer self-motivation to staff.
• The ability, tact and diplomacy to deal with people at all levels.
• Self-confidence and an interest in self-development.
• An interest in the continuous improvement of the Company's performance.
• The nature of the role is such that it is essential that the post holder has and will maintain an excellent record of attendance and timekeeping.

Benefits

• Our market-leading flexible benefits scheme provides you with benefits that suit your lifestyle.
• We have a virtual GP on hand for you and members of your household.
• We offer financial wellbeing assistance through our Salary Finance scheme.
• When you join us, we’ll give you a link to our flexible benefits platform, Choices.
• We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform.
• Life cover is the greater of your equivalent annual salary or a minimum of £10,000.
• We also offer a save-as-you-earn scheme, and a Mitie Matching Share Plan.
• We award our employees with Mitie Stars as recognition for their hard work.
• Progressing your career is therefore a top priority for us.
• We are committed to ensuring our recruitment process is inclusive and accessible to all.

Since 1987, Mitie’s 80,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.

Join our Mitie Team. Together our diversity makes us stronger.