Mitie has a great opportunity for a Receptionist to join the Total Security Management Team; the Receptionist will be based with one of our prestigious customers. This is a permanent role reporting into the Operations Manager.
Main Duties
- To work as part of a team to deliver a first‑class service within the facility.
- To support the Service Level Agreement by ensuring that all Site Support activities are carried out effectively.
- To ensure all customer requests are dealt with efficiently and effectively.
- Provide labour support to ad‑hoc out of hours events.
- Internal/external post and courier deliveries/collections.
- Support Emergency Evacuation procedures.
- To support the review of procedures and processes.
- Support with personal emergency evacuation plans (PEEPS) for less able guests.
What We Are Looking For
- An understanding of Audio Visual and IT systems and the ability to explain this accurately to customers.
- Computer literate (Word, Excel, Outlook E‑mail).
- Able to move heavy / bulky items.
- Clear understanding of Health & Safety practices.
- Customer focused with the ability to build positive relationships.
- Enthusiastic and conscientious approach to all Site Support related tasks.
- Clear, strong and confident communication skills.
- Either hold a current SIA licence or be able to obtain a new licence.
Benefits
We offer a range of flexible benefits including a virtual GP, salary finance scheme, up to five extra days’ holiday each year, dental treatment options, technology product discounts, high street retailer discounts through our MiDeals platform, cycle‑to‑work scheme, life cover of up to four times your salary, enhanced pension contributions, a save‑as‑you‑earn scheme and a Mitie Matching Share Plan. We also award employees with Mitie Stars and cash prizes.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition and need reasonable adjustments, please let us know by emailing at .
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
