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- Tasks: Deliver exceptional service and manage enquiries at Trinity Leeds Shopping Centre.
- Company: Leading facilities management company with a focus on guest experience.
- Benefits: Flexible hours, employee benefits, and development opportunities.
- Why this job: Join us to create outstanding experiences for guests and support exciting events.
- Qualifications: Strong communication skills and retail background preferred.
- Other info: Part-time role with a dynamic team atmosphere.
The predicted salary is between 10 - 13 £ per hour.
A leading facilities management company is seeking a Guest Services Host at Trinity Leeds Shopping Centre. The role involves delivering exceptional service, managing enquiries, and supporting centre events.
Candidates should have strong communication skills and a background in retail. This part-time position offers flexible hours and various employee benefits, including development opportunities.
Join our team to help create an outstanding guest experience!
Guest Services Host — Part-Time Centre Experience in Leeds employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Guest Services Host — Part-Time Centre Experience in Leeds
✨Tip Number 1
Get to know the company! Research Trinity Leeds Shopping Centre and its values. When you understand what they stand for, you can tailor your approach and show how you fit right in.
✨Tip Number 2
Practice your communication skills! Since this role is all about delivering exceptional service, try role-playing with a friend or family member. This will help you feel more confident when interacting with guests.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend events at the centre. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Guest Services Host — Part-Time Centre Experience in Leeds
Some tips for your application 🫡
Show Off Your Communication Skills: Since strong communication is key for the Guest Services Host role, make sure to highlight your experience in retail or any customer-facing roles. Use clear and friendly language to convey your passion for delivering exceptional service.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention how your background aligns with the responsibilities of managing enquiries and supporting centre events. We want to see how you can contribute to creating an outstanding guest experience!
Be Yourself: Let your personality shine through in your written application. We’re looking for someone who can connect with guests, so don’t be afraid to show your enthusiasm and genuine interest in the role. Authenticity goes a long way!
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, apply directly through our website. It’s the best way to ensure we see your application and consider you for the Guest Services Host position at Trinity Leeds Shopping Centre.
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know the Company Inside Out
Before your interview, take some time to research the facilities management company and Trinity Leeds Shopping Centre. Understand their values, mission, and what makes them stand out in the industry. This knowledge will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Guest Services Host, strong communication is key. During the interview, practice clear and confident speaking. You might even want to prepare examples of how you've effectively handled customer enquiries or resolved issues in previous retail roles. This will demonstrate your ability to deliver exceptional service.
✨Prepare for Scenario-Based Questions
Expect questions that assess how you'd handle specific situations, like managing a busy event or dealing with a difficult guest. Think of relevant experiences from your past jobs and be ready to share how you approached those challenges. This will highlight your problem-solving skills and adaptability.
✨Emphasise Your Flexibility and Team Spirit
Since this is a part-time role with flexible hours, make sure to express your willingness to adapt to different schedules and work as part of a team. Share examples of how you've collaborated with others in previous positions, as this will show that you're a great fit for creating an outstanding guest experience.
