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- Tasks: Support training administration and ensure compliance with standards in a dynamic environment.
- Company: Join Mitie Care & Custody, a leader in care and custody services.
- Benefits: Competitive salary, inclusive culture, and full training provided.
- Other info: Diverse workplace welcoming applicants from all backgrounds.
- Why this job: Make a difference by supporting staff development and compliance in a meaningful role.
- Qualifications: Attention to detail, strong communication skills, and IT proficiency required.
The predicted salary is between 28046 - 28046 £ per year.
Mitie Care & Custody (C&C) is seeking a dedicated and detail-oriented Learning & Development Administrator to provide administrative support for the collation, review, and allocation of training for both operational and non-operational staff. The role ensures compliance with contractual, MOJ, company, legislative, and relevant standards.
Job Objectives And Responsibilities
- Ensuring all training is recorded, reviewed, assigned, and responded to in a timely manner by the appropriate person or department to achieve compliance with contractual, MOJ, company, and legislative requirements.
- Processing and disseminating relevant information accurately and within deadlines.
- Providing support and advice to staff and local managers to ensure quality standards are met in compliance with relevant legislation.
- Supporting the development and production of the training performance report, ensuring all key information is accurately recorded and reported to relevant stakeholders.
- Contributing to a climate of innovation and continuous improvement, focusing on meeting contractual requirements, adding value, and delivering best practices.
- Promoting commitment and compliance with Health & Safety and Environmental standards to ensure these are embedded across the contract.
- Proactively assisting stakeholders, responding constructively to questions and action points from the Independent Monitoring Board (IMB), His Majesty's Inspector of Prisons (HMIP), and the MOJ Contract Monitoring Team.
- Building and maintaining positive stakeholder relationships.
- Preparing for and actively participating in performance reviews and internal/external inspections.
Person Specification
- Excellent attention to detail and clear communication skills, with both verbal and written English of a high standard.
- Intermediate to expert IT skills, particularly in Microsoft Word, Excel, and Outlook.
- Previous experience working in a prison or secure environment, as well as experience in a customer service role or similar, is advantageous.
- Previous experience in an administrative role is also desirable.
Diversity And Recruitment
As a business, Mitie Care & Custody is committed to diversity and inclusion and we would welcome applications from a wide range of backgrounds including veterans, those looking for a career change, and people who have experience in social care or a learning environment. Full training will be given where applicable.
EEO information and accessibility: Mitie is committed to ensuring our recruitment process is inclusive and accessible to all. If you require reasonable adjustments during the recruitment process, please contact us.
Learning & Development Administrator employer: Mitie Cleaning & Hygiene Services
Contact Detail:
Mitie Cleaning & Hygiene Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Learning & Development Administrator
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that Learning & Development Administrator role.
✨Tip Number 2
Prepare for interviews by researching the company and its values. We want you to show how your skills align with their mission. Practise common interview questions and think about how your experience fits into the role's requirements.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. We recommend mentioning something specific from the interview to make it personal.
✨Tip Number 4
Don’t hesitate to apply through our website! We’re always looking for passionate individuals who want to make a difference. The more applications we receive, the better chance you have of standing out and landing that dream job!
We think you need these skills to ace Learning & Development Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your relevant experience and skills that match the Learning & Development Administrator role. We want to see how you can contribute to our team, so don’t hold back on showcasing your strengths!
Show Off Your Attention to Detail: Since this role requires excellent attention to detail, ensure your application is free from typos and errors. We appreciate clarity and precision, so take the time to proofread your documents before hitting send.
Be Clear and Concise: When writing your cover letter, get straight to the point! We love a good story, but keep it relevant to the job. Highlight your key achievements and how they relate to the responsibilities outlined in the job description.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to find all the information you need about the role and our company culture there!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Stuff
Make sure you understand the key responsibilities of a Learning & Development Administrator. Familiarise yourself with compliance standards and training processes relevant to the role. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Skills
Highlight your attention to detail and communication skills during the interview. Prepare examples from your past experiences where you've successfully managed training records or supported staff in a similar capacity. This will demonstrate your capability to meet the job's requirements.
✨Be IT Savvy
Since the role requires intermediate to expert IT skills, brush up on your Microsoft Word, Excel, and Outlook knowledge. Be ready to discuss how you've used these tools in previous roles, especially in an administrative context, to manage information effectively.
✨Build Rapport
Remember, building positive relationships with stakeholders is crucial. During the interview, engage with your interviewers, ask insightful questions, and express your enthusiasm for fostering collaboration. This will show that you’re not just a fit for the role but also for the company culture.