At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Enjoy competitive pay, paid breaks, and access to fantastic employee perks.
- Other info: Flexible shifts, career progression opportunities, and a supportive team culture.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: SIA licence preferred; training provided for the right candidates.
The predicted salary is between 27 - 27 £ per hour.
Pay Rate £13.23 per hour
Work Shifts and Location: Various shifts to be discussed at interview. Location: Huntingdon
Hours: 27 per week
Job Overview: Mitie is looking for a Retail Security Officer who can deliver exceptional customer service while creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Qualifications and Vetting:
- Preferable to hold a current SIA licence or SIA certificates; training for a licence may be provided.
- Must have a full 5‑year checkable employment/education history; failure to provide may result in offer withdrawal or employment termination.
Responsibilities:
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support the reduction of crime and increase colleague and customer safety
Benefits:
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re‑licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
- Life cover: greater of your equivalent annual salary or £10,000
Equal Opportunities: We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know.
Retail Security Officer: Safe Store, Exceptional Service in Huntingdon employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer that prioritises both safety and customer service, offering a supportive work environment in Huntingdon. With comprehensive training programmes, opportunities for progression, and a range of employee benefits including financial services and retail discounts, we ensure our Retail Security Officers feel valued and empowered in their roles. Join us to be part of a team that not only protects but also enhances the shopping experience for our customers.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer: Safe Store, Exceptional Service in Huntingdon
✨Tip Number 1
Get to know the company! Research Mitie and understand their values, especially around customer service and safety. This will help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills. As a Retail Security Officer, you'll need to interact with customers and colleagues regularly. Role-play common scenarios with friends or family to build confidence in delivering exceptional service.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend local job fairs. This can give you insider tips about the role and might even lead to a referral, which can boost your chances of landing the job.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about joining the team at Mitie. Don’t miss out on this opportunity!
We think you need these skills to ace Retail Security Officer: Safe Store, Exceptional Service in Huntingdon
Some tips for your application 🫡
Show Off Your Customer Service Skills:When you're writing your application, make sure to highlight any experience you have in customer service. We want to see how you can create a safe and welcoming environment for shoppers, so share specific examples of how you've gone above and beyond for customers in the past.
Be Clear About Your Qualifications:If you hold an SIA licence or have relevant training, let us know right away! It's super important for this role, so make sure it's front and centre in your application. If you’re in the process of getting your licence, mention that too!
Tailor Your Application:Take a moment to read through the job description and align your skills and experiences with what we're looking for. Use similar language to what we’ve used in the job ad to show that you understand the role and its responsibilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you get all the latest updates. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role Inside Out
Before the interview, make sure you understand the responsibilities of a Retail Security Officer. Familiarise yourself with how to deliver exceptional customer service while ensuring safety. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role emphasises exceptional customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you can create a safe and welcoming environment for shoppers and colleagues alike.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in high-pressure situations. Think about how you would handle potential conflicts or disturbances in the store, and be prepared to explain your thought process clearly.
✨Dress the Part
Even if the interview is casual, dressing smartly shows professionalism and respect for the opportunity. Consider wearing something that reflects the uniform style of a Retail Security Officer, as it demonstrates your understanding of the role and its expectations.
