At a Glance
- Tasks: Ensure a safe shopping environment while delivering top-notch customer service.
- Company: Join Mitie, a leader in retail security with a focus on safety and service.
- Benefits: Earn £13.23 per hour, enjoy paid breaks, and access great employee perks.
- Other info: Flexible shifts, career progression opportunities, and a supportive team culture.
- Why this job: Make a real difference in your community while developing valuable skills.
- Qualifications: SIA licence preferred; training provided for the right candidates.
The predicted salary is between 13 - 13 £ per hour.
Pay Rate £13.23 per hour
Work Shifts and Location: Various shifts to be discussed at interview. Location: Huntingdon
Hours: 27 per week
Job Overview: Mitie is looking for a Retail Security Officer who can deliver exceptional customer service while creating a safe shopping environment, free from the fear of crime for customers and colleagues.
Qualifications and Vetting:
- Preferable to hold a current SIA licence or SIA certificates; training for a licence may be provided.
- Must have a full 5‑year checkable employment/education history; failure to provide may result in offer withdrawal or employment termination.
Responsibilities:
- To deliver industry leading customer service
- To deter violence and public order offences
- To conduct patrols of the store
- Utilising CCTV systems to support the reduction of crime and stock loss
- Liaise with the store management teams
- Liaise with the Police and crime partnerships where required to foster a great working relationship to support the reduction of crime in store
- To wear Body Worn CCTV to support the reduction of crime and increase colleague and customer safety
Benefits:
- Contracted hours
- Annual leave entitlement
- Pension and Life insurance schemes
- Free uniform supplied
- SIA Re‑licencing programme
- Comprehensive induction and training programme
- Access to Mitie's outstanding employee benefits including financial services, retail discounts, reward schemes and online GP services
- Apprenticeship schemes
- Progression and development opportunities
- All breaks are paid
- Life cover: greater of your equivalent annual salary or £10,000
Equal Opportunities: We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long‑term condition, please let us know.
Retail Security Officer. in Huntingdon employer: Mitie Cleaning & Hygiene Services
Mitie is an exceptional employer that prioritises the well-being and development of its employees, offering a competitive pay rate and a range of benefits including annual leave, pension schemes, and comprehensive training programmes. With a strong focus on creating a safe and supportive work environment in Huntingdon, employees can expect opportunities for progression and access to unique perks such as financial services and retail discounts, making it a rewarding place to build a career in retail security.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Security Officer. in Huntingdon
✨Tip Number 1
Get to know the company! Research Mitie and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! As a Retail Security Officer, you'll need to deliver top-notch service. Role-play scenarios with friends or family to get comfortable handling various situations that may arise in-store.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insights into the company culture and even give you tips on how to stand out during the interview process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and serious about landing the job. Don’t forget to follow up after applying!
We think you need these skills to ace Retail Security Officer. in Huntingdon
Some tips for your application 🫡
Show Off Your Customer Service Skills:As a Retail Security Officer, you'll need to deliver top-notch customer service. Make sure your application highlights any experience you have in this area. We want to see how you can create a safe and welcoming environment for customers!
Be Clear About Your Qualifications:If you hold an SIA licence or relevant certificates, shout about it! If not, don’t worry – just mention your willingness to get trained. We appreciate candidates who are proactive about their qualifications.
Tailor Your Application:Take a moment to read through the job description and align your skills with what we’re looking for. Use keywords from the description to show us you’re the perfect fit for the role. It’s all about making that connection!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Role
Make sure you understand the responsibilities of a Retail Security Officer. Familiarise yourself with the importance of customer service in this role, as well as how to deter crime and maintain a safe environment. This will help you answer questions confidently.
✨Showcase Your Skills
Highlight any relevant experience or skills you have, especially if you hold an SIA licence or have worked in security before. Be ready to discuss how you've handled difficult situations or provided excellent customer service in the past.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about how you would respond to potential incidents in-store, such as dealing with shoplifters or managing conflicts. Practising these scenarios can give you an edge.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the company and the role. Inquire about the training programme, team dynamics, or how they measure success in the position. This demonstrates your enthusiasm and commitment.
