At a Glance
- Tasks: Manage waste services across multiple sites, ensuring quality and client satisfaction.
- Company: Join Mitie, a company that values its people and promotes a thriving work environment.
- Benefits: Enjoy flexible holiday options, financial wellbeing support, and exciting rewards for hard work.
- Other info: Opportunities for training and progression in a dynamic and inclusive workplace.
- Why this job: Make a real difference in waste management while developing your career in a supportive team.
- Qualifications: Experience in the waste industry and strong communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
At Mitie, our people are our greatest strength, and our promise is to create a place to work where you can thrive and be your best every day. We’re looking for a Regional Waste Manager to oversee waste service delivery across the JLL / Rolls Royce account, ensuring consistent, high‑quality services across multiple client locations in the North and Midlands.
Role Responsibilities
- Oversee and manage waste service delivery across multiple client sites, ensuring services meet contractual requirements, quality standards and client expectations at all times.
- Lead, support and develop the waste team responsible for service delivery, promoting high performance, engagement and a strong safety culture aligned with Mitie and client requirements.
- Build and maintain strong relationships with key client and internal stakeholders, acting as a trusted point of contact and ensuring open, effective communication at all levels.
- Act as the primary escalation point for complex or unresolved issues, resolving complaints promptly and effectively to maintain high levels of client satisfaction.
- Monitor and report on KPIs and SLAs, attending monthly client meetings, presenting performance data, and driving continuous improvement and value‑added initiatives across the account.
Required Qualifications
- Proven experience within the waste industry, with strong knowledge of waste and recycling best practices, including hazardous and non‑hazardous waste management.
- Demonstrable experience in contract and performance management, including KPI monitoring, service reviews and stakeholder engagement.
- Strong communication, organisational and IT skills, with proficiency in Microsoft Word, PowerPoint and Excel, and a sound understanding of health and safety requirements.
Benefits
- We offer a virtual GP on hand for you and your household, and financial wellbeing assistance through our Salary Finance scheme allowing early access to earned pay.
- You can choose to purchase up to five extra days’ holiday each year, buy critical illness insurance, receive discounts through MiDeals, cycle‑to‑work schemes, life cover up to four times salary, enhanced pension contributions, a save‑as‑you‑earn scheme and Mitie Matching Share Plan.
- We recognise hard work with Mitie Stars, offering monthly cash prizes and a potential £10,000 top prize at year‑end.
- Progression is a top priority. We provide diverse training and development via a wide selection of learning resources.
- We are committed to ensuring our recruitment process is inclusive and accessible to all.
If you have a disability or long‑term condition and need any reasonable adjustments, please contact Priyanka Deokar at priyanka.deokar@mitie.com.
Regional Waste Manager/Account Manager in Huddersfield employer: Mitie Cleaning & Hygiene Services
At Mitie, we pride ourselves on fostering a supportive and dynamic work environment where our employees can excel. As a Regional Waste Manager, you will benefit from a comprehensive range of perks including flexible holiday options, financial wellbeing support, and extensive training opportunities to enhance your career growth. Our commitment to employee engagement and safety ensures that you will thrive in a culture that values hard work and innovation across the Midlands and North of England.
Contact Details:
Mitie Cleaning & Hygiene Services Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Regional Waste Manager/Account Manager in Huddersfield
✨Tip Number 1
Network like a pro! Reach out to people in the waste management industry, especially those connected to Mitie. Attend local events or webinars to make connections and show your enthusiasm for the role.
✨Tip Number 2
Prepare for interviews by researching Mitie's values and recent projects. We want to see how you can align with our mission and contribute to our success in waste management.
✨Tip Number 3
Showcase your problem-solving skills! Be ready to discuss past experiences where you resolved complex issues or improved service delivery. We love candidates who can think on their feet!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at Mitie.
We think you need these skills to ace Regional Waste Manager/Account Manager in Huddersfield
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Waste Manager role. Highlight your experience in waste management and any relevant achievements that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about waste management and how your skills match what we're looking for. Keep it engaging and personal – we love a bit of personality!
Showcase Your Communication Skills:Since strong communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t shy away from sharing examples of how you've effectively communicated with clients or stakeholders in the past.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we do!
How to prepare for a job interview at Mitie Cleaning & Hygiene Services
✨Know Your Waste Management Stuff
Make sure you brush up on your knowledge of waste and recycling best practices, especially regarding hazardous and non-hazardous waste. Being able to discuss specific examples from your experience will show that you’re not just familiar with the industry but also passionate about it.
✨Showcase Your Leadership Skills
As a Regional Waste Manager, you'll be leading a team. Prepare to share examples of how you've supported and developed teams in the past. Highlight any strategies you've used to promote high performance and engagement, as well as how you’ve fostered a strong safety culture.
✨Communicate Like a Pro
Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've built and maintained relationships with clients and stakeholders, and how you handle complex issues or complaints effectively.
✨Be Data-Driven
Familiarise yourself with KPIs and SLAs relevant to waste management. Be prepared to talk about how you've monitored performance data in previous roles and driven continuous improvement initiatives. Showing that you can back up your claims with data will impress your interviewers.
